Abbey Dental in Las Vegas was the subject of multiple lawsuits before it closed, including two dental malpractice suits alleging botched extractions, consumer complaints over unauthorized financing arrangements, and a failed trademark case the practice itself filed against a consumer review website. The practice, which operated through entities including Abbey Dental Khanna PC and Abbey Dental Drake PLLC, is now permanently out of business.1Better Business Bureau. Abbey Dental BBB Business Profile
Malpractice Suit Over Wrong-Patient Extractions
In August 2021, Jasmin Alic, a 51-year-old Las Vegas man, sued Abbey Dental dentist Dr. Sherrel Byard in Clark County District Court. His complaint alleged that during a September 2020 oral surgery he had consented to the removal of three upper teeth and two lower teeth as part of a “disease control phase,” but that the dentist instead performed procedures intended for a different patient and extracted nearly all of his teeth.2Las Vegas Review-Journal. Las Vegas Man’s Lawsuit Claims Dentist Pulled Too Many of His Teeth
Alic was left with no teeth in his lower jaw and most of his upper teeth gone. A consulting dentist, Dr. Johnathan White, submitted an affidavit stating that Dr. Byard “fell below the standard of care” by failing to verify the correct patient and treatment plan before beginning surgery. The complaint estimated implants and prosthetic work would cost between $20,000 and $50,000.2Las Vegas Review-Journal. Las Vegas Man’s Lawsuit Claims Dentist Pulled Too Many of His Teeth
The case ended in October 2022 with a stipulation and order dismissing all claims with prejudice, meaning the claims cannot be refiled. Terms of any settlement were not publicly disclosed.3UniCourt. Jasmin Alic v. Sherrel Byard, DDS
A Second Malpractice Case Filed in 2023
On December 13, 2023, Robert Teemer, Jr. filed a dental malpractice lawsuit in Clark County District Court naming a much broader set of defendants. The suit targeted two Abbey Dental corporate entities — Abbey Dental Drake PLLC and Abbey Dental Khanna PC — plus a related entity, Bionic Smile Khanna PLLC, and five individual practitioners. Teemer filed a jury demand with the complaint and an amended complaint on January 2, 2024. The specific allegations have not been publicly detailed in available records, and the case was still in its early procedural stages as of the last docket update in late January 2024.4Trellis Law. Robert Teemer, Jr. v. Abbey Dental Khanna PC, et al. It is not clear from available records how the practice’s closure has affected the litigation.
Complaints About Unauthorized Loans and Billing
Beyond the courtroom cases, Abbey Dental drew consumer complaints over billing and financing. One complaint described the office opening a $25,000 credit line through GreenSky Loans in a patient’s name without authorization. The same account alleged the office pushed a patient into a procedure when only an estimate had been requested, attempted additional charges of $800 and later $13,000, refused to let the patient read or keep copies of paperwork, and forged a signature on one document. The complainant said they referred the matter to the Nevada Board of Dental Examiners, which they said characterized the conduct as “senior abuse.”5JustAnswer. Abby Dental Las Vegas Consumer Complaint
GreenSky, the financing company named in that complaint, later agreed to a multistate settlement announced by the Texas Attorney General in May 2026 after an investigation found a pattern of loans issued without consumer knowledge, misrepresented terms, and elderly borrowers pressured into agreements without legal consent. The company agreed to pay $10 million in consumer restitution, civil penalties, and fees, and to add protections for senior and disabled customers.6Texas Attorney General. Attorney General Ken Paxton Secures Millions for Victims of Fraudulent Loan Scheme
Reviews posted to the practice’s Better Business Bureau profile reflected similar themes. One reviewer reported paying over $15,000 for what they called “the worst experience” of their life. Another said they paid more than $3,000 for an extended warranty in May 2022 and then discovered the business had stopped operating.1Better Business Bureau. Abbey Dental BBB Business Profile
The Trademark Suit Against Pissed Consumer
In October 2015, Abbey Dental Center, Inc. filed a federal lawsuit in the U.S. District Court for the District of Nevada against Consumer Opinion, LLC, which runs the review website “Pissed Consumer.” The complaint alleged trademark infringement under the Lanham Act, claiming the site’s use of the “Abbey Dental” name confused searchers and implied an affiliation with the practice.7CaseMine. Abbey Dental Ctr., Inc. v. Consumer Op. LLC
Consumer Opinion invoked Nevada’s anti-SLAPP statute (NRS 41.635–70), arguing the suit was meant to silence online reviews. Before the court ruled on the anti-SLAPP motion, Abbey Dental moved in June 2017 to voluntarily dismiss the case, telling the court it was “no longer financially practicable to continue prosecuting this matter.” Chief Judge Gloria M. Navarro granted the dismissal without prejudice on August 9, 2017, and denied Consumer Opinion’s request for attorney’s fees.7CaseMine. Abbey Dental Ctr., Inc. v. Consumer Op. LLC
The U.S. Court of Appeals for the Ninth Circuit affirmed in a memorandum decision filed October 25, 2019.8United States Court of Appeals for the Ninth Circuit. Abbey Dental Center v. Consumer Opinion, LLC, No. 18-15596 A legal industry summary of the dispute noted that the Ninth Circuit found Abbey Dental’s trademark confusion argument “too weak to hold up,” reasoning that consumers do not form firm expectations about a website’s affiliation until they see its landing page.9Hatch Legal Group. Newsletter, January 2017
Where Things Stand Now
Abbey Dental is permanently closed. The BBB lists the business as “Out-of-Business” with all services discontinued, and identifies Dr. Michael Khanna as the principal, who served as an officer of Abbey Dental Khanna PC.1Better Business Bureau. Abbey Dental BBB Business Profile As of January 2025, former patients needing medical records can contact a custodian of records at MedicalRecords@abbeydental.com. The Teemer malpractice case filed in December 2023 does not appear to have reached resolution based on available records.