To find a doctor, clinic, or other provider who takes Alabama Medicaid, use the state’s free Alabama Medicaid provider list at medicaid.alabamaservices.org/providerDirectory. You can search by name, specialty, county, or city, and as of July 1, 2025, each listing shows whether the provider is currently accepting new Medicaid patients. No account or login is required, and anyone can use it.
How to Run a Useful Search
The directory gives you four search fields, and you need to fill in at least one. You can combine them to narrow your results.
- Provider Name: Partial names work. Enter as many letters as you know.
- Specialty: Choose one entry from the drop-down. The list is long, so scroll carefully.
- County: Usually the county where you live or work.
- City: Narrows results to a specific area within a county.
The most effective combination is county plus a specific specialty. County alone returns an unwieldy list. Specialty alone returns providers across the whole state. Pairing the two gives you a manageable set of nearby options.
Picking the Right Specialty
The directory does not list “Primary Care Physician” or “PCP” as a specialty, which trips up a lot of people. If you’re looking for a primary care doctor, search under Family Practitioner, General Practitioner, or Internal Medicine. For children, use General Pediatrician.1Alabama Medicaid Provider Services. Alabama Provider Directory Lookup
Beyond primary care, the list runs from individual specialists like cardiologists, dermatologists, and psychiatrists to facility types like Home Health Agency, Hospice, and Federally Qualified Health Clinic (FQHC). Behavioral health providers appear under categories such as Licensed Professional Counselor and Psychiatric and Mental Health Nurse Practitioner. Dental listings use categories like General Dentistry Practitioner, Pediatric Dentistry, and Orthodontist.1Alabama Medicaid Provider Services. Alabama Provider Directory Lookup
Not every Medicaid-enrolled entity turns up here. If you’re looking for a pharmacy or a hospital specifically, the directory may not return results under those terms. Call the Recipient Call Center at (800) 362-1504 for help locating them.2Alabama Medicaid. Alabama Medicaid Contacts
What Each Listing Shows as of July 2025
Starting July 1, 2025, each provider record in the directory shows several pieces of information that used to require a phone call to figure out:
- Accepting new patients: Whether the provider is currently taking new Medicaid and CHIP patients.
- Telehealth availability: Whether covered services are offered by video visit.
- Language capabilities: Languages offered by the provider or by a skilled medical interpreter, including American Sign Language.
- Disability accommodations: Whether the office accommodates physical disabilities, including accessible exam rooms and equipment.
- Provider website: A link, if the provider has one.
The telehealth flag matters most if you live in a rural county with few nearby specialists. Alabama Medicaid covers telemedicine visits, though they count toward the annual benefit limit of 14 physician office visits.3Alabama Medicaid. Provider Directory Information Request for Providers
Call the Office Before You Schedule
Even with the new “accepting new patients” flag, call the office before you book your first appointment. The directory is updated periodically, and a practice’s capacity can change day to day. Confirm two things on the call: that the provider is still actively accepting new patients with Alabama Medicaid, and that the specific service you need is covered by them under Medicaid.
Have your Medicaid ID number ready. The office staff will use it to verify your eligibility. If you’ve lost your card or don’t know the number, call the Recipient Call Center at (800) 362-1504, Monday through Friday, 8:00 a.m. to 4:30 p.m., before contacting the provider.2Alabama Medicaid. Alabama Medicaid Contacts
If You’re Enrolled in an ACHN
Some Alabama Medicaid beneficiaries are assigned to an Alabama Coordinated Health Network (ACHN), the state’s managed care structure. If you’re in an ACHN, your options may be limited to that network’s participating providers, and the general state directory may not reflect your network’s panel.
Use the resources from your specific network instead. You can find your ACHN and its contact information through the interactive map on the Alabama Medicaid website at medicaid.alabama.gov, under the Managed Care section. You can also call the member services number on the back of your Medicaid ID card to ask for a provider list or help finding a doctor within your network.4Alabama Medicaid. Alabama Coordinated Health Network for Recipients
If you’re not sure whether you’re in an ACHN, the Recipient Call Center at (800) 362-1504 can tell you.
When the Search Comes Up Empty
Not every county has every type of specialist enrolled in Medicaid. If your search returns nothing useful, the Recipient Call Center at (800) 362-1504 is the next step. The staff can point you to providers in neighboring counties, walk you through options for out-of-area care, and connect you with transportation help for longer trips. Hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.2Alabama Medicaid. Alabama Medicaid Contacts
Try broadening the specialty, too. A Family Nurse Practitioner or Physician Assistant may be able to provide the care you need even if no physician in your preferred specialty practices nearby. And filtering for telehealth availability opens up providers across the state who would otherwise be too far away.
Getting a Ride to the Appointment
Finding a provider only helps if you can get there. Alabama Medicaid covers non-emergency medical transportation for beneficiaries with full Medicaid coverage. To request a ride, call (800) 362-1504 and press option 4. Call before your appointment and get a seven-digit ticket number as your confirmation receipt.5Alabama Medicaid. Frequently Asked Questions About NET
Medicaid pays for the least costly mode of transportation that works for your situation. If the care you need isn’t available locally, Medicaid will cover travel to the nearest location that offers the appropriate service, provided your referring provider supplies medical documentation and prior authorization. Medicaid also pays for an escort when a child is traveling to an appointment or when a doctor certifies that an adult can’t travel alone due to a physical or mental disability.5Alabama Medicaid. Frequently Asked Questions About NET