Bowling Green Phone Numbers: Departments, Courts, and Utilities

The main phone number for the City of Bowling Green, Kentucky is 270-393-3000, which rings the City Manager’s office and serves as the central switchboard for every municipal department. Most city offices answer Monday through Friday, 8:00 a.m. to 4:00 p.m. If you already know which office handles your issue, the direct Bowling Green phone numbers below will get you there faster than going through the main line.

City Department Direct Lines

Each city department has its own number. Use these when you know who you need:

  • City Manager’s Office — 270-393-3000. General inquiries, policy questions, or when you’re not sure which department to call.
  • City Clerk’s Office — 270-393-3688. Official records, business licenses, property tax information, and public document requests. Toll-free from outside the area: 1-877-260-3987.
  • Public Works — 270-393-3628. Road repairs, potholes, streetlight outages, stormwater, and trash collection.
  • Fire Department, non-emergency — 270-393-3702. Fire prevention questions, inspection scheduling, and burn permits.
  • Police Department, non-emergency — 270-393-4000. Property crime reports, noise complaints, and general police inquiries.

Courts and Legal Numbers

Court matters in Bowling Green run through the Warren County Justice Center at 1001 Center Street.

  • Circuit Court Clerk, Warren County — 270-746-7400. Case records, filing fees, hearing schedules, and jury duty.1Kentucky Court of Justice. Warren County Court Information
  • County Attorney — 270-782-2760. Criminal prosecution matters and victim assistance.

Kentucky splits its trial courts into District Court (civil disputes of $5,000 or less, traffic, and misdemeanors) and Circuit Court (civil cases over $5,000 and all felonies). The Circuit Court Clerk can tell you which court your matter belongs in.2Kentucky Court of Justice. Small Claims Handbook

Bowling Green Municipal Utilities

Bowling Green Municipal Utilities (BGMU) handles electricity, water, wastewater, and telecommunications. Customer service: 270-782-1200.3Bowling Green Municipal Utilities. BGMU – Bowling Green Municipal Utilities Call that line for billing questions, account changes, service transfers, power outages, or water main breaks.

If you’re moving in and need service connected, call at least two business days ahead and have your service address and a photo ID ready. BGMU’s SmartHub app also handles payments, usage history, and outage reports without a phone call.

Emergency and Non-Emergency Calls

Dial 911 for any fire, crime in progress, serious medical emergency, or other life-threatening situation. Bowling Green’s 911 dispatchers cover police, fire, and ambulance across the city and Warren County.

For situations without an immediate threat, use the non-emergency lines. The police non-emergency number, 270-393-4000, is the right call for a vehicle break-in after the suspect has left, vandalism reports, noise complaints, or welfare checks. The fire department’s non-emergency line, 270-393-3702, handles prevention questions, smoke detector programs, and inspection requests. Keeping both saved in your phone keeps 911 open for people in real emergencies.

What to Have Ready Before You Call

Two minutes of prep saves being transferred or told to call back:

  • Property tax questions: your parcel identification number, which you can look up on the city’s property tax search tool at bgky.org.4City of Bowling Green, Kentucky. Property Tax Search – Bowling Green, Kentucky
  • Court matters: your case number or citation number from the ticket or court paperwork.
  • Utility accounts: your BGMU account number from a recent bill, plus the service address.
  • Public records requests: a specific description of the document, with any relevant dates, names, or case numbers. Vague requests get slow responses.

Most city lines use an automated menu. If you know the name of the person you need, the dial-by-name directory is usually faster than listening to the full list of options.

Skip the Call: Online Service Requests

Not every issue needs a phone call. The city’s online service request system at bgky.org/ncs/common-requests takes reports of potholes, streetlight outages, code violations, and other non-emergency service needs. For urgent roadway hazards or immediate safety concerns, the city directs residents to 911 or the police non-emergency line at 270-393-4000 instead of the online form.5City of Bowling Green, Kentucky. Service Request – Bowling Green, Kentucky Between the online form and BGMU’s SmartHub app, most routine city business gets handled without waiting on hold.

Looking for Bowling Green, Ohio?

Two different cities get searched under “Bowling Green phone number.” If you need the Bowling Green Municipal Court in Ohio (Wood County), the Clerk of Court is at 419-352-5263, 711 S. Dunbridge Road, Bowling Green, OH 43402.6Bowling Green Municipal Courts. Clerk of Court – Bowling Green Municipal Courts, OH Ohio’s court structure and filing procedures are different from Kentucky’s, so confirm the jurisdiction before paying any fees or filing paperwork.