The probation office that supervises people in Cabarrus County can be reached at (704) 855-3883, and staff are typically available Monday through Friday, 8:00 AM to 5:00 PM. That number rings into Judicial District 19A of the North Carolina Department of Adult Correction’s Division of Community Supervision, which covers both Cabarrus and Rowan counties from a shared office.1North Carolina Department of Adult Correction. Community Supervision Field Operations Division and District Contacts
Address and Fax
The District 19A office is located at 600 S. Main Street, Landis, NC 28088. The fax number is (704) 855-3879.1North Carolina Department of Adult Correction. Community Supervision Field Operations Division and District Contacts
Because one office handles two counties, do not assume every appointment happens in Landis. Your assigned officer may ask you to report at the Landis address or at a satellite location closer to Concord. Call before you drive if you are uncertain where to be.
If You Need to Find Your Assigned Officer
If the local number is not getting you the answer you need, or you are trying to track down who your officer is, the statewide Division of Community Supervision headquarters in Raleigh can be reached at (919) 716-3100. The division oversees more than 2,000 probation and parole officers supervising over 84,000 people across the state, and the Cabarrus office is one node in that network.2North Carolina Department of Adult Correction. Community Supervision
Office Hours and Closures
Normal public hours run Monday through Friday, 8:00 AM to 5:00 PM. The office follows the North Carolina state government holiday calendar, so expect it to be closed on official state holidays. Severe weather, including winter storms and hurricanes, can also force temporary closures.
A closed office does not automatically excuse a missed check-in. If you cannot report because of a holiday or weather event, reach out to your officer as soon as the office reopens and get the reschedule confirmed before you assume you are in the clear. Calling ahead on any day you plan to visit, especially in bad weather, is the simplest way to avoid wasted trips.
Calling the Office
When you phone the office, give the receptionist your full legal name and your assigned officer’s name right away. If the officer is not available, leave a voicemail with your name, the reason for your call, and a number where you can be reached.
A phone call is not a substitute for an in-person check-in unless your officer has specifically authorized it. Do not assume you have reported just because you left a message.
What to Bring to Your First Check-In
Showing up prepared to your intake appointment keeps your supervision on track from day one. Plan to bring:
- Your court judgment paperwork, usually an AOC-CR-603 or AOC-CR-604 form from the North Carolina Administrative Office of the Courts, which spells out your conditions, community service hours, and any restitution.
- A government-issued photo ID, such as a North Carolina driver’s license or state ID card. If your ID was surrendered or has expired, bring whatever valid identification you have and raise it with your officer.
- Proof of your current Cabarrus County address, such as a recent utility bill, lease, or official mail.
- Employment or school documentation, such as pay stubs, an employer letter, or enrollment records. Officers verify employment directly with employers and through pay records, so bring accurate information.
If you cannot get one of these documents before your appointment, call the office in advance. Your officer can tell you whether to come in anyway or to reschedule.
In-Person Visits
When you arrive, sign in at the front desk and tell staff you are there. Wait in the seating area until your officer calls you back. During the meeting, expect a review of your progress on court-ordered conditions, verification of employment, discussion of deadlines for community service or restitution, and any concerns the officer wants to raise.
Before you leave, your officer will usually hand you a written slip with your next reporting date. Keep that slip. It is your proof that you reported and your reminder of when you are due back.
If You Miss an Appointment
Missing one appointment does not automatically trigger a warrant. Officers follow administrative guidance that calibrates the response to the type of violation and the person’s risk level, and a first miss by a low-risk person may draw a reprimand or an additional check-in rather than arrest.
What you should not do is go quiet. Officers have authority to arrest when they have reasonable suspicion of a violation, and if a hearing is set and you fail to appear, the court can issue an order for arrest. Absconding, meaning deliberately avoiding supervision or hiding your whereabouts, is one of only two categories of violation that can lead directly to full revocation of your probation.3North Carolina General Assembly. North Carolina General Statutes 15A-1344 – Incidents of Probation After Violation
If you miss a check-in, call (704) 855-3883 as soon as you can. Explain what happened and ask how to get back on schedule. Showing up voluntarily is always better than being picked up on a warrant.
One Condition Worth Knowing Before You Arrive
North Carolina probation prohibits you from possessing any firearm, ammunition, or explosive device as a regular condition of every supervised probation term.4North Carolina General Assembly. North Carolina General Statutes 15A-1343 – Conditions of Probation This applies automatically; a judge does not have to order it specifically. If there are firearms in your home, arrange for them to be removed before your supervision begins. Violating this condition can bring new criminal charges on top of a probation violation, and your officer will go over the full list of conditions with you at intake.