The main California DOJ phone number is (800) 952-5225, a toll-free line that reaches the Public Inquiry Unit and handles most general questions.1State of California – Department of Justice – Office of the Attorney General. Contact Us If that line is busy or you’re calling from outside the state, the same unit also answers at (916) 210-6276. For firearms, charitable trusts, background check status, and a few other matters, you’ll get through faster by calling the bureau directly.
The Main Line and What It Covers
The Public Inquiry Unit is the right starting point when you’re not sure which part of the Department of Justice handles your issue. Staff take consumer complaints, answer questions about state legal matters, accept reports of misconduct, and route callers to the correct bureau when needed. Questions about privacy enforcement, including the California Consumer Privacy Act, also start here.2State of California – Department of Justice – Office of the Attorney General. California Consumer Privacy Act (CCPA)
- Toll-free (within California): (800) 952-5225
- Direct line: (916) 210-6276
Have any case numbers or reference documents in front of you before you dial. It speeds up the intake.
Direct Lines by Topic
Bureau of Firearms
Call the Bureau of Firearms for questions on registration, permits, assault weapon rules, and dealer compliance.
- General information: (916) 210-2300
- Fax: (916) 227-7480
These are the numbers listed on the Bureau’s official contact page.3State of California – Department of Justice – Office of the Attorney General. Bureau of Firearms – Contact Us One limit to know before you call: staff are legally prohibited from discussing an applicant’s criminal record or mental health information over the phone, cannot give legal advice, and cannot explain how to restore firearms rights.4State of California – Department of Justice – Office of the Attorney General. Bureau of Firearms For those questions, you’ll be told to consult an attorney.
Live Scan Background Check Status
A separate automated line gives status updates on pending Live Scan background checks, 24 hours a day:
- Status line: (916) 227-4557
You’ll need the ten-digit Automated Transaction Identifier (ATI) printed on your fingerprinting request form. Without it, the system can’t locate your record. The same information is available online at applicantstatus.doj.ca.gov.5State of California – Department of Justice – Office of the Attorney General. DOJ LiveScan Status
Registry of Charitable Trusts
Call this office to verify that a charity is properly registered in California or to ask about nonprofit compliance filings.
- Registry of Charitable Trusts: (916) 210-6400
When There Isn’t a Phone Option
Consumer complaints against a business can be filed online instead of by phone, at oag.ca.gov/contact/consumer-complaint-against-business-or-company. The form asks for the same information a phone representative would collect and lets you upload supporting documents.6State of California – Department of Justice – Office of the Attorney General. Consumer Complaint Against A Business/Company
California’s Megan’s Law database has no dedicated public phone line. To report inaccurate information on the Megan’s Law website, email MegansLaw@doj.ca.gov or contact your local police or sheriff’s department.7State of California – Department of Justice. Megan’s Law Website
Regional Office Phone Numbers
The DOJ runs six offices around the state. For most individual questions, the Public Inquiry Unit or the relevant bureau above will get you a faster answer, since these regional offices mainly house attorneys and staff working the state’s cases.8State of California – Department of Justice – Office of the Attorney General. Mailing Addresses and Office Locations
- Sacramento: (916) 445-9555 — 1300 “I” Street, Sacramento, CA 95814
- San Francisco: (415) 510-4400 — 455 Golden Gate, Suite 11000, San Francisco, CA 94102
- Oakland: (510) 879-1300 — 1515 Clay Street, Oakland, CA 94612
- Los Angeles: (213) 269-6000 — 300 South Spring Street, Los Angeles, CA 90013
- San Diego: (619) 738-9000 — 600 West Broadway Street, Suite 1800, San Diego, CA 92101
- Fresno: (559) 705-2300 — 2550 Mariposa Mall, Room 5090, Fresno, CA 93721