The Cheatham County non-emergency number is (615) 792-2098. It’s the Sheriff’s Office dispatch line, staffed 24 hours a day, and it covers the whole county, including Ashland City, Kingston Springs, and Pleasant View. Use it for any law enforcement matter that isn’t an active emergency.
Cheatham County Numbers Worth Saving
One dispatch center handles routine calls for the unincorporated county and the smaller municipalities. A few other numbers are useful depending on what you need:
- Emergency (all areas): 911
- 24-hour non-emergency dispatch: (615) 792-2098
- Sheriff’s Office administration: (615) 792-4341, Monday through Friday, 8:00 a.m. to 4:00 p.m.
- Ashland City Police business office: (615) 792-5618
- Anonymous crime tips: (615) 792-4341, extension 4
Kingston Springs and Pleasant View route their non-emergency calls through the same countywide dispatch line. The Sheriff’s Office itself is at 264 South Main Street in Ashland City if you’d rather come in during business hours.1Cheatham County, TN. Sheriff
When to Call (615) 792-2098 Instead of 911
The rule is simple: if nobody is in immediate danger and no crime is happening right now, use the non-emergency line. That covers a theft you discovered hours or days later, a noise complaint, a minor fender-bender with no injuries, and suspicious activity that isn’t an active threat.
Cheatham County also flags several requests that should never go through 911: asking for directions, requesting a copy of a police report, checking whether someone is in jail, getting weather updates, or reporting a power outage. Those calls tie up dispatchers who may be handling a cardiac arrest on the next line.
Animal issues belong here too. Cheatham County Animal Control works out of 2797 Sams Creek Road in Pegram and handles injured, neglected, lost, and abandoned animals. Dialing (615) 792-2098 will route stray or distressed animal calls appropriately, including after hours.
One boundary worth knowing: misusing 911 in Tennessee is a Class C misdemeanor, punishable by up to 30 days in jail, a fine of up to $50, or both.2Justia. Tennessee Code 7-86-316 – 911 Calls in Nonemergency Situations Prohibited – Penalty3Justia. Tennessee Code 40-35-111 – Authorized Terms of Imprisonment and Fines for Misdemeanors The fine is modest, but a conviction leaves a criminal record that turns up on background checks. If you’re unsure whether something rises to an emergency, err on the side of 911; if you already know it doesn’t, use the seven-digit line.
What to Have Ready Before You Dial
Non-emergency calls go faster when you have the basics in front of you. Gather what you can before picking up the phone:
- The exact location: street address, cross-streets, or a recognizable landmark.
- When it happened, or when you noticed. Approximate times are fine.
- Vehicle details: make, model, color, and license plate.
- Suspect description: height, build, clothing, hair, direction of travel.
- Your name and a callback number for follow-up.
Partial information still helps. Dispatchers will walk you through the gaps, but having the address handy keeps the call from stalling while you look it up.
Reporting Something Anonymously
If you know about criminal activity but don’t want to give your name, the Sheriff’s Office runs a separate tip program covering drug activity, unsolved crimes, stolen property, and wanted individuals. Two ways in:
- By phone at (615) 792-4341, extension 4. The office states that these calls aren’t recorded and callers aren’t asked for a name.
- Online through the Sheriff’s Office anonymous tip page at cheathamcountytn.gov, where the name, email, phone, and address fields are all optional.4Cheatham County, TN. Cheatham Sheriff’s Office – Submit An Anonymous Tip
Specifics carry a tip further than generalities. Names, addresses, plate numbers, and a clear description of what you saw give investigators something to work with.
Getting a Copy of the Report
Once you’ve made a report, you may need a copy for insurance or a legal matter. Tennessee’s Public Records Act gives Tennessee citizens the right to inspect state, county, and municipal records during business hours, with some exemptions.5Justia. Tennessee Code 10-7-503 – Records Open to Public Inspection
Contact the Sheriff’s Office administration at (615) 792-4341 or stop by 264 South Main Street in Ashland City on a weekday between 8:00 a.m. and 4:00 p.m. Have the incident date, the report number if you got one, and the names of anyone involved so staff can pull the right file. Inspecting a record on-site costs nothing; copies can carry reasonable reproduction fees, and records tied to an active investigation may not be released right away.