The main phone number for the City of Brooklyn Center, Minnesota is (763) 569-3300. That line reaches the front desk at City Hall, 6301 Shingle Creek Parkway, and can transfer you to the City Manager, City Clerk, or any department. City Hall is open Monday through Friday, 8:00 a.m. to 4:30 p.m.1City of Brooklyn Center. City Hall Most departments also publish a direct line, and calling the direct line gets you to the right staff faster than going through the main switchboard.
Department Phone Directory
- City Hall (main line): (763) 569-3300
- Emergency: 911
- Police non-emergency: (763) 569-3333
- Fire Department: (763) 549-3600
- Public Works: (763) 569-3340 or (763) 585-7100
- Utility Billing: (763) 569-3390
- Community Development, Planning, Permits, Code Enforcement: (763) 569-3330
- Rental Licensing: (763) 569-3308
- Public Records: (763) 569-3306
- Community Center and Recreation: (763) 569-3400
Emergencies and Police Non-Emergency Calls
Dial 911 for any life-threatening situation. Dispatchers coordinate police, fire, and ambulance response, so have the exact address and a short description of what’s happening ready before you call.2911.gov. Calling 911
For a past theft, vandalism, a suspicious vehicle, or anything else that needs police attention but is not an emergency, call (763) 569-3333.3City of Brooklyn Center. File a Police Report Some reports, including internet scams, lost property, and minor thefts, can be filed online.
The Brooklyn Center Fire Department is housed separately at 6250 Brooklyn Boulevard. Its direct number, (763) 549-3600, is the one to use for burn permits and fire safety questions.4City of Brooklyn Center. Brooklyn Center Fire Department
Water, Sewer, and Utility Billing
Questions about your water or sewer bill go to Utility Billing at (763) 569-3390.5City of Brooklyn Center. Utility Billing Have your service address and account number in front of you so staff can pull up your billing cycle and usage. The main City Hall number will not route you to billing as quickly as the direct line.
Public Works and Street Issues
Street repairs, snow removal, and water main breaks go to Public Works. The city publishes two different numbers for the department: the staff directory lists (763) 569-3340,6City of Brooklyn Center. Staff and Department Directory while the department’s own page lists (763) 585-7100.7City of Brooklyn Center. Public Works If one doesn’t connect, try the other, or call (763) 569-3300 and ask to be transferred.
Permits, Planning, and Code Enforcement
Community Development handles planning, zoning, building permits, inspections, and code enforcement, all through (763) 569-3330.8City of Brooklyn Center. Planning and Zoning Before you call about a construction project, know your property identification number and the scope of the proposed work. Staff use that information to confirm zoning restrictions and setback requirements and to tell you what the permit application will require.9City of Brooklyn Center. Permit Applications
The same number takes code enforcement complaints about overgrown properties, junk vehicles, or unpermitted construction. Ownership-related services use a separate line at (763) 569-3310.
Business and Rental Licensing
General business licensing questions go through the City Clerk at the main number, (763) 569-3300.10City of Brooklyn Center. Business Licensing
Rental property owners have a separate line: (763) 569-3308. Brooklyn Center has required rental licenses since 1975, and renting without a current license is a misdemeanor that can bring fines, prosecution, or incarceration. The city uses a performance-based system in which your license category depends on inspection results and any validated police nuisance calls. Once you apply, the city schedules an inspection of all units, common areas, mechanical rooms, and garages.11City of Brooklyn Center. Rental Program
Parks, Recreation, and the Community Center
Call (763) 569-3400 for recreation programs, facility rentals, and park maintenance reports.12City of Brooklyn Center. Recreation Programs Staff can walk you through seasonal schedules, youth and adult athletics registration, and the fees for reserving space for a private event. Report maintenance issues at a city park to the same number.
Public Records Requests
Records requests go to a dedicated line at (763) 569-3306.13City of Brooklyn Center. Public Records Many city records are already posted online through the city’s Laserfiche WebLink portal, so check there before filing a formal request. Requests are governed by the Minnesota Government Data Practices Act.14Minnesota Office of the Revisor of Statutes. Minnesota Statutes Chapter 13 – Government Data Practices Inspecting records in person is free; copies can be charged up to 25 cents per page for requests of 100 pages or fewer, with larger requests billed at the actual cost of staff time and reproduction.15Minnesota Office of the Revisor of Statutes. Minnesota Statutes 13.03 – Access to Government Data