City of North Vancouver Property Tax Inquiry Online

To make a City of North Vancouver property tax inquiry online, register for an account at iCity Online (icity.cnv.org) and add your tax account using the 9-digit roll number and 6-digit access code printed on your annual tax notice.¹ Once added, the portal shows your current balance, transaction history, and payment status in real time.

What You Need Before Logging In

Every property in the City of North Vancouver carries two identifiers: a 9-digit roll number and a 6-digit access code. Both appear on your annual property tax notice.² The roll number is tied permanently to the property, so if you’ve moved, you’ll need the roll number for the new address rather than the old one. The access code works like a password that keeps your account private.

One quirk to watch for: property tax and utility accounts have separate access codes, even though both live inside the same portal.¹ If you’re trying to view both, you’ll enter the tax code once and the utility code separately.

Lost your notice? Contact the Finance Department at City Hall with your property address and the legal name on title. Staff verify your identity before releasing the roll number or issuing a new access code.

Registering and Using iCity Online

iCity Online is the city’s self-service portal for property owners and businesses to view account transactions, current balances, and payment history.¹ To get started:

Go to icity.cnv.org and create a user account with your email address.
Once logged in, choose the option to add a property tax account.
Enter your 9-digit roll number and 6-digit access code when prompted.
The account appears on your dashboard with the current balance and transaction history.

The data refreshes in real time, so any payment or credit the city has already processed will be reflected in the balance you see. If you’ve just paid through your bank, allow a few business days for the transaction to appear.

Switching to E-Billing

Inside the portal, you can enrol in e-billing. Once enrolled, the city stops mailing paper notices and delivers everything through your iCity account instead. If you sign up after the current year’s notices have already been processed, the switch takes effect the following year.¹ This is worth doing if you’ve ever had a notice arrive late or go missing in the mail.

If You’d Rather Not Use the Portal

You can also get account information by visiting City Hall or phoning the Finance Department. The same identification is required: staff will ask for your roll number and verify ownership before discussing balances.

Key Dates That Affect What You See

Property tax notices for 2026 were mailed in late May, and the balance is due Thursday, July 2, 2026.³ That date is set by provincial law under the Community Charter, which fixes the due date at July 2 each year.⁴

Any portion unpaid after July 2 triggers a 10% penalty on the outstanding amount. The penalty becomes part of that year’s taxes and is not negotiable.⁵ The deadline doesn’t shift based on when you receive your notice. If yours arrived late or you can’t find it, check your balance on iCity right away and pay before July 2.

Paying Through the Portal and Other Channels

iCity itself displays your balance but isn’t a payment gateway for taxes. The City of North Vancouver accepts property tax payments through several channels:

Online or in-person banking. Pay through your bank’s website, app, or at a branch. Set up the City of North Vancouver as a payee and use your 9-digit roll number as the account identifier.
24-hour drop box. Deposit a cheque at the drop box outside City Hall at any time.
In person at City Hall. The finance counter accepts cheques, debit cards, and cash during business hours.

Credit cards are not accepted for property tax payments.⁶ If you pay through your bank, leave a few business days for processing before July 2. Banks move payments on their own schedule, and if the city hasn’t received the funds by the deadline, the 10% penalty applies regardless of when you clicked send.

Spreading Payments Across the Year

Rather than paying the full amount in July, you can enrol in the city’s Pre-Authorized Payment Plan, which withdraws a monthly amount from your bank account. To enrol, submit a Pre-Authorized Tax Payment Form along with a voided cheque to the Finance Department.⁷ Once set up, your monthly withdrawals and running credit toward the next billing cycle are visible on iCity alongside your account history.

If the Balance Looks Wrong

The balance on iCity reflects what the city has billed based on the assessed value BC Assessment assigns to your property each January. If you think the assessment itself is too high, or that the property has been misclassified, that’s a separate process handled by BC Assessment and the Property Assessment Review Panel rather than by the city. The deadline to file a Notice of Complaint for the 2026 assessment year was February 2, 2026.⁸ An appeal can change what the city bills you next year, but it doesn’t pause the current year’s July 2 deadline. Pay first, appeal second, and any adjustment will be credited back to your account.

If the number looks wrong because a payment is missing, give it a few business days to clear. If it still hasn’t appeared, call the Finance Department with your roll number and the date and method of payment so staff can trace it.

1
City of North Vancouver. iCity Online
2
City of North Vancouver. Property Taxes
3
City of North Vancouver. 2026 Property Taxes in the Mail, Due July 2
4
BC Laws. Community Charter
5
BC Laws. Municipal Tax Regulation, BC Reg 426/2003 – Penalty for Unpaid Taxes
6
City of North Vancouver. 2025 Property Taxes in the Mail, Due July 2
7
City of North Vancouver. Pre-Authorized Tax Payment
8
BC Assessment. Appeals