City of Rock Hill Phone Numbers by Department

The main switchboard for the City of Rock Hill, South Carolina is 803-325-2500, staffed 8 a.m. to 5 p.m. Monday through Friday. For utilities and power outages, call 803-329-5500, which runs as a 24-hour automated line. Rock Hill phone numbers by department are listed below, with the direct line for each office so you can skip the switchboard.1City of Rock Hill. City Staff Directory

Quick Reference Directory

  • Main city line: 803-325-2500 (Mon–Fri, 8 a.m.–5 p.m.)
  • Utilities and outage reporting: 803-329-5500 (24-hour automated)
  • Police non-emergency: 803-329-7211
  • Fire Department: 803-329-7220
  • Municipal Court: 803-329-5695
  • Parks, Recreation, and Tourism: 803-329-5620
  • York County Animal Services: 803-628-3190
  • Emergencies: 911

Utilities and Outages

Call 803-329-5500 for electric, water, and sewer accounts, including new connections, disconnections, transfers, billing questions, and payment arrangements. The same number is the automated 24-hour line for reporting power outages, and the South Carolina Emergency Management Division lists it as Rock Hill’s dedicated outage number.2City of Rock Hill. Utilities3South Carolina Emergency Management Division. Report Power Outages After-hours issues routed through public works, such as a downed tree blocking a road, also go through 803-329-5500.4City of Rock Hill. Public Works

Police, Fire, and Animal Control

The Rock Hill Police Department’s non-emergency line is 803-329-7211. Use it for past-incident reports and administrative questions, not anything in progress.5City of Rock Hill. Online Reporting The Rock Hill Fire Department handles fire report requests and general safety inquiries at 803-329-7220.6City of Rock Hill. Fire Department

Animal control is not a city function in Rock Hill. Those calls go to York County Animal Services at 803-628-3190, Monday through Friday from 10 a.m. to 4:30 p.m.7York County Government. Animal Services For any active emergency, call 911.

Municipal Court

Rock Hill Municipal Court takes traffic violations, city ordinance cases, and other municipal matters at 803-329-5695. The court is at 120 E. Black Street, Rock Hill, SC 29730. If you have a citation or need to set a court date, call this number rather than the main city line.8City of Rock Hill. Municipal Court

Public Works

Public Works operates from the Operations Center at 757 S. Anderson Road and is reached through the main city number, 803-325-2500. The office coordinates trash and recycling collection schedules, street repairs, and seasonal programs such as leaf pickup.4City of Rock Hill. Public Works

Parks, Recreation, and Tourism

Call 803-329-5620 for facility rentals, youth programs, and tourism information. The department manages city parks, recreational facilities, community programs, and special events.9City of Rock Hill. Parks, Recreation and Tourism

Addresses and Mailing

City Hall is at 155 Johnston Street, Rock Hill, SC 29730, open 8 a.m. to 5 p.m. Monday through Friday. The City Clerk’s office, which handles public records requests and official documents, is reached through the main line at 803-325-2500. The Operations Center is at 757 S. Anderson Road, Rock Hill, SC 29730. For mail, use P.O. Box 11706, Rock Hill, SC 29731-1706.1City of Rock Hill. City Staff Directory