Most city and county business in Erie, Pennsylvania runs through two switchboards: the City Hall Help Desk at (814) 870-1111 for city departments, and the Erie County Courthouse main line at (814) 451-6000 for county services. The Erie, PA phone numbers below cover the direct lines you’re most likely to need, from emergencies to permits, utilities, courts, and community services.
Emergencies and Non-Emergency Police and Fire
For a life-threatening emergency, fire, or crime in progress, dial 911. Dispatchers coordinate police, fire, and ambulance across Erie County.
For past thefts, noise complaints, barking dogs, or stray animal pickups, call the Erie Police Department’s non-emergency line at (814) 870-1125.1City of Erie, Pennsylvania. Submitting a Tip Suspected animal cruelty, abuse, or neglect goes to the ANNA Shelter’s cruelty officer at (814) 572-5913, or the shelter directly at (814) 451-0230.2City of Erie. Animal Enforcement Wildlife matters go through the Pennsylvania Game Commission at (814) 432-3187.
The Erie Fire Department’s non-emergency line is (814) 870-1400 for general inquiries and fire prevention questions.3City of Erie. City of Erie Fire Department
City Government
The Mayor’s Office takes constituent and policy calls at (814) 870-1200.4City of Erie. Mayor The City Clerk, who maintains ordinances and council schedules, is at (814) 870-1293.
Property tax and stormwater fee questions go to the City Treasurer at (814) 870-1210. If your annual tax bill hasn’t arrived by the end of February, that’s the number to call.5City of Erie. 2026 Property Tax and Stormwater Fee Notices Distributed
Public records requests under the Pennsylvania Right-to-Know Law go to the City Solicitor at (814) 870-1230, or (814) 870-1502 for police records.6City of Erie. City of Erie – Office of the City Solicitor
Not sure who handles your issue? The City Hall Help Desk at (814) 870-1111 will route the call.7City of Erie. Contact Us
Zoning, Permits, and Code Enforcement
The Zoning Office handles permits for new construction, renovations, decks, signs, and subdivisions. Call (814) 870-1265 for general zoning questions, or (814) 870-1273 to report a violation.8City of Erie. Zoning
Property maintenance and building safety fall under the Office of Code Enforcement. The manager is at (814) 870-1470.9City of Erie. Code Directory Business and rental licensing questions go to the Licensing Coordinator at (814) 870-1475.10City of Erie. Licensing
Public Works and Utilities
The Department of Public Works main number is (814) 870-1450 for general questions, including trash and recycling schedules.11City of Erie. Department of Public Works, Property and Parks
Direct lines by problem:
- Potholes and street maintenance: Bureau of Streets, (814) 870-134012City of Erie. City of Erie – Bureau of Streets
- Street light outages: Bureau of Engineering, (814) 870-193613City of Erie. City Hall Help Desk
- Sewer problems on weekdays, 7 a.m. to 3:30 p.m.: (814) 870-135014City of Erie. Sewers
- Sewer problems after hours, weekends, and holidays: (814) 870-134014City of Erie. Sewers
Water service is run by Erie Water Works, a separate authority. Billing, service changes, and leaks go to (814) 870-8000. The 24-hour emergency line is (814) 870-8087.15Erie Water Works. Contact
Electric and gas are not city services. Penelec (a FirstEnergy company) handles electricity; report a streetlight outage on a utility pole at 1-888-544-4877. National Fuel Gas Company’s automated payment and account line is 1-855-437-1168.
Erie County Offices and Courts
County services cover every municipality in Erie County. The Erie County Courthouse at 140 West Sixth Street answers at (814) 451-6000.16Erie County, PA. Contact Us The County Executive’s Office is at (814) 451-6333.
- Marriage License Bureau: (814) 451-6264 for information, or (814) 451-6347 to schedule an application appointment17Erie County Courts. Marriage Licenses
- Voter Registration and Election Services: (814) 451-627518Erie County Council. Voter Registration in Erie County, PA
- Sheriff’s Office: (814) 451-6254 for general business; (814) 451-6007 to verify whether a warrant call is legitimate19Erie County Courts. Sheriff’s Office
- County Assessment Office: (814) 451-6225 for property assessment questions
- Tax Claim Bureau: (814) 451-6206 for delinquent county taxes
One warning worth passing along: the Sheriff’s Office says deputies will never call demanding phone payment for a missed jury summons or warrant. Hang up and verify at (814) 451-6007.19Erie County Courts. Sheriff’s Office
The District Attorney’s Victim/Witness Services program helps with court notification, safety planning, and referrals. Call (814) 451-6349.
Health, Aging, and Social Services
The Erie County Department of Health provides immunizations, inspections, and environmental health services at (814) 451-6700.
Older adults and their families can reach the Area Agency on Aging’s Senior Helpline at (814) 459-4581, ext. 400, for in-home care, meals, and related services.20GECAC. Area Agency on Aging
For food assistance, housing, mental health, and other social service referrals, dial 211. Pennsylvania’s 211 system routes callers to local resources.
Transportation and Library
The Erie Metropolitan Transit Authority (EMTA) runs the public bus system. Schedules, routes, and fares: (814) 452-3515.21Erie Metropolitan Transit Authority. Service Information
Erie International Airport (Tom Ridge Field) administration is at (814) 833-4258 on weekdays. For lost items, call that number and ask for extension 208 (airport police).22Erie International Airport. Contact ERI
The Erie County Public Library, including the Blasco Memorial Library downtown and its branches, answers questions about hours, programs, and accounts at (814) 451-6900.