The Fort Worth non-emergency police number is 817-392-4222, staffed Monday through Friday from 8:00 a.m. to 5:00 p.m.1Fort Worth Police. Contact – Fort Worth Police After 5:00 p.m. and on weekends, call 817-392-3900 instead. If your issue isn’t a crime but a city-services problem like a pothole, a stray animal, or an overgrown lot, use Fort Worth’s 311 line at 817-392-1234.2City of Fort Worth. Customer Care Call 911 any time someone’s safety is at immediate risk or a crime is happening right now.
Police Non-Emergency or 311: Which One Do You Need
Fort Worth splits non-emergency reporting between two systems, and calling the wrong one usually means getting transferred to the other.
The police non-emergency line (817-392-4222) handles situations that involve possible criminal activity when no one is currently in danger. That covers thefts you discover after the fact, vandalism you didn’t witness, suspicious activity in your neighborhood, and reckless or aggressive drivers.1Fort Worth Police. Contact – Fort Worth Police
The 311 Contact Center (817-392-1234) covers city services: animal control, code enforcement, graffiti removal, parking complaints, street maintenance, stormwater issues, solid waste, and general inquiries.2City of Fort Worth. Customer Care If the problem is about property conditions, infrastructure, or a neighbor’s code violation rather than a crime, 311 is the right call.
Common Reasons People Call 817-392-4222
Typical non-emergency police calls include:
- A completed theft — your car was broken into overnight and the suspect is long gone.
- Vandalism you found after the fact, with no active suspect on scene.
- Suspicious activity, like a vehicle circling your block repeatedly, when no one appears to be in immediate danger.
- Hazardous or aggressive driving. The department’s contact page specifically lists road rage reporting under this number.1Fort Worth Police. Contact – Fort Worth Police
- Noise disturbances such as a loud party or a barking dog late at night.
Before you dial, have the location, time, and a clear description of what happened. If vehicles are involved, note the make, model, color, and plate number.
Common Reasons People Call 311
The 311 line handles maintenance and code compliance issues:2City of Fort Worth. Customer Care
- Code enforcement matters like overgrown lots, junk vehicles on private property, or unpermitted construction.
- Animal concerns, including strays, neglect, or animals without shelter, food, or water.3City of Fort Worth. Spot Animal Neglect and Cruelty
- Graffiti. You can also call the Parks and Community Services graffiti line directly at 817-212-2700.1Fort Worth Police. Contact – Fort Worth Police
- Street and traffic issues like potholes, broken signals, and damaged signs.
- Parking violations such as blocked driveways or cars in no-parking zones.
- Illegal dumping and missed trash pickup.
Ways to File Without Calling
Online Police Reporting
The Fort Worth Police Department’s online system accepts reports for certain incident types without a phone call, including general police reports, identity theft and fraud, and harassing phone calls.4Fort Worth Police. Online Services The incident has to have occurred within Fort Worth city limits.2City of Fort Worth. Customer Care This works well for past-tense property crimes when you need a report number but don’t need an officer to come out.
MyFW App
For city-services requests, the MyFW app handles issues like graffiti, potholes, and high grass. You write a short description, attach photos, and drop a pin on the map. The request routes to the responsible work team, and you can track status and get a notification when it’s done.2City of Fort Worth. Customer Care The app doesn’t replace the police non-emergency line for criminal matters.
Filing a Police Report for Insurance
If your car was broken into or property was stolen, your insurer will almost certainly want a police report number before processing the claim. A report isn’t strictly required to open a claim, but not having one slows things down and puts more of the documentation burden on you. For theft and vandalism especially, the report gives the insurer independent corroboration that the loss happened.
The online reporting system is usually the fastest route: you file from home, get a report number right away, and pass that number to your insurer. If you later need a physical copy, request one from Police Reports and Records at 817-392-4160.1Fort Worth Police. Contact – Fort Worth Police
Other Fort Worth Numbers Worth Saving
Fort Worth keeps direct lines for specific situations:1Fort Worth Police. Contact – Fort Worth Police
- Crime Stoppers, for anonymous tips: 817-469-8477.
- Domestic Violence Unit: 817-392-4355.
- Internal Affairs, for complaints about officer conduct: 817-392-4270.
- Auto Pound, for towed vehicle inquiries: 817-392-5950.
- Municipal Court, for traffic ticket questions: 817-392-6792.
- Victim Assistance: 817-392-4390.
- Police Reports and Records: 817-392-4160.
A Note on False Reports
Filing a false police report in Texas is a criminal offense. Knowingly making a false statement that’s material to a criminal investigation is a Class B misdemeanor under state law, punishable by up to 180 days in jail and a fine of up to $2,000.5State of Texas. Texas Penal Code 37.08 – False Report to Peace Officer, Federal Special Investigator, Law Enforcement Employee, Corrections Officer, or Jailer The statement has to be intentionally deceptive and relevant to the investigation, so honest mistakes and good-faith descriptions that turn out to be inaccurate don’t qualify.
Accessibility
Callers who use TTY or TDD devices are entitled to direct, equal access to non-emergency phone services, with response times and hours that match voice service.6ADA.gov. Access for 9-1-1 and Telephone Emergency Services For TTY access to Fort Worth’s non-emergency lines, contact 311 at 817-392-1234 to be connected to the appropriate department.