Arizona Attorney General Kris Mayes has taken Greystar to court twice: once over hidden rental fees, which settled in May 2026, and once in a still-active antitrust case accusing the company of using RealPage software to coordinate rents with competitors. The Greystar lawsuit in Arizona matters most to renters because the hidden-fee resolution sets aside roughly $1.5 million for Arizona tenants who lived in Greystar-managed properties between 2019 and 2025, plus a separate $100,000 fund for two Phoenix-area complexes.1Arizona Attorney General announcement, May 2026
What Arizona Accused Greystar Of
Two separate things, filed years apart.
The first is the hidden-fee case. Mayes’s office alleged Greystar advertised low base rents and then layered on mandatory monthly charges — parking, valet trash, HOA dues, and others — that pushed tenants’ actual costs hundreds of dollars higher than the advertised price. The charges were often not disclosed until after a prospective renter had paid a nonrefundable application fee or received a long lease document.
The second is an antitrust lawsuit filed on February 28, 2024, in Maricopa County Superior Court, State of Arizona ex rel. Kristin K. Mayes v. RealPage Inc. et al. (CV2024-003889). It names Greystar alongside RealPage and eight other large property management companies, and alleges they fed nonpublic lease, occupancy, and pricing data into RealPage’s revenue management algorithm, then followed its coordinated recommendations in a way that functioned like a price-fixing agreement. The state says Phoenix and Tucson rents rose at least 30% over the two years before the suit was filed, costing renters “millions of dollars more in rent.”
The Hidden-Fee Settlement: Who Gets Money
The hidden-fee resolution has two tracks, and which one applies to you depends on where you rented.
If You Rented Any Greystar Property in Arizona Between 2019 and 2025
About $1.5 million of a larger $23 million federal settlement with the Federal Trade Commission is earmarked for Arizona renters. Anyone who lived at a Greystar-managed property in Arizona during that six-year window may be eligible for a share of the money through the FTC’s distribution process. You do not need to file a separate complaint with the Arizona Attorney General’s office to be considered — the FTC handles distribution.
The $23 million federal pot comes from a parallel action that the FTC and the State of Colorado brought in federal court in Colorado in January 2025. That case alleged Greystar collected more than $100 million in hidden fees across California, Colorado, Nevada, and Utah properties between August 2019 and August 2022 alone, through charges like valet trash ($25–$35 per month), package delivery ($15–$20), smart-home or media packages ($75–$175), utility administration, pest control, and “Community” or “Lifestyle” fees. Greystar agreed to a $24 million resolution in December 2025 — $23 million for consumer refunds through the FTC and $1 million to Colorado — with a stipulated order for permanent injunction filed on December 2, 2025.
If You Rented at The Julia Apartments in Mesa or Avana Gilbert
Those two properties reached their own Arizona settlement and must pay a combined $100,000 for charging junk fees. If you lived at either complex between January 1, 2023, and January 1, 2026, and were charged undisclosed fees on top of your base rent, you can file a claim through the Arizona Attorney General’s office to request restitution. This is a separate process from the FTC distribution.
What Greystar Has to Change Going Forward
The settlement terms require Greystar to clearly and conspicuously display the total monthly rent, including all mandatory fees, in its advertising. Before accepting any payment from a prospective tenant — including application fees — Greystar must list every fee’s amount, its purpose, and whether it is mandatory. If you are apartment hunting now at a Greystar property in Arizona and the listing shows only a base rent with fees buried in fine print or disclosed only after you have paid to apply, that is the behavior the settlement prohibits.
The Rent Price-Fixing Case Is Still Active
The antitrust case against Greystar in Maricopa County has not settled. As of mid-2026 it remains pending against Greystar and the other non-settling defendants: Apartment Management Consultants, Avenue5 Residential, BH Management Services, Camden Property Trust, Crow Holdings and Trammell Crow Residential, HSL Properties, RPM Living, and RealPage itself. One co-defendant, Weidner Property Management, settled in February 2026 by agreeing to pay $1 million to a Phoenix rental-assistance nonprofit and to stop using revenue management software that relies on competitors’ nonpublic data; the state’s claims against Weidner were dismissed. The remaining defendants face claims under the Arizona Uniform State Antitrust Act and the Arizona Consumer Fraud Act.
Early in the case, in May 2024, RealPage and several landlords moved to dismiss the fraud claims and narrow the time frame on the antitrust allegations. No ruling on those motions has been reported in the available record. The attorney general’s office is being represented on a contingency-fee basis by the private firm Hagens Berman Sobol Shapiro, with fees capped by Arizona statute on a sliding scale that starts at 25% of the first $10 million recovered and drops to 5% for recoveries above $25 million.
Because the case is still in progress, no money is available to Arizona renters from the price-fixing lawsuit at this stage. Any restitution would depend on a settlement or judgment that has not yet occurred.
A Separate Nationwide Class Action May Also Pay Arizona Renters
Beyond the Arizona-specific cases, Greystar settled a nationwide private class action for $50 million in October 2025. That case, consolidated as In re RealPage Inc. Rental Software Antitrust Litigation (II) (MDL 3071) in federal court in the Middle District of Tennessee, was brought by renters alleging that property managers shared confidential data with RealPage to coordinate rent increases. The class covers anyone in the United States who paid rent directly to a participating landlord during a class period reaching back as far as October 18, 2018, which includes Arizona renters at Greystar properties.
The court granted preliminary approval of this first wave of settlements — totaling more than $141.8 million across 26 agreements — on November 21, 2025. As of mid-2026 the claims process has not yet opened. The court must still approve a distribution plan and a notice plan before affected renters can file. A second batch of 14 additional settlements was filed in May 2026 and is awaiting judicial approval.
Greystar did not admit wrongdoing in any of the settlements described above, and RealPage has disputed the antitrust allegations against it, arguing its software is “pro-competitive” and that rising rents reflect an undersupply of housing rather than algorithmic collusion.
What to Do if You Think You Were Overcharged
Check whether your former or current apartment was managed by Greystar during the relevant windows. If you rented a Greystar property anywhere in Arizona between 2019 and 2025, watch for notice from the FTC about its refund distribution; no separate state complaint is needed. If you lived at The Julia Apartments in Mesa or Avana Gilbert between January 1, 2023, and January 1, 2026, and paid undisclosed fees, file a claim through the Arizona Attorney General’s office. And keep an eye on the MDL 3071 docket for the class-action notice and claims deadline when the court approves distribution.