Hanover Non-Emergency Numbers for VA, PA, and More

The Hanover non-emergency number depends on which Hanover you’re in. For Hanover County, Virginia, call 804-365-6140. For Hanover Borough, Pennsylvania, call 717-637-5575. Several other towns and townships across the country also carry the Hanover name, and each runs its own dispatch line. Use these numbers when no one is in immediate danger; call 911 when they are.

Hanover County, Virginia

Hanover County routes non-emergency calls through its Emergency Communications center at 804-365-6140. The line is staffed around the clock, so you can reach a dispatcher at any hour for matters that don’t need an immediate 911 response.1Hanover County, VA. Contact Public Safety Departments Depending on your call, the dispatcher will coordinate with Sheriff’s Office deputies or Fire-EMS personnel.

Hanover Borough, Pennsylvania

Hanover Borough’s police non-emergency number is 717-637-5575.2Hanover Borough, Pennsylvania. Police Department The borough also runs an online “Report a Concern” form for quality-of-life issues like animal complaints, fireworks, open burning, and refuse problems.3Hanover Borough, PA. Report a Concern The form isn’t meant for crimes. If something was stolen or damaged, call the non-emergency line.

Other Hanover Jurisdictions

“Hanover” shows up in municipalities across more than half a dozen states. If neither of the above is yours, one of these probably is:

Every jurisdiction runs a separate dispatch operation, so a number for one Hanover won’t reach another. If yours isn’t listed, check your municipality’s official website or call 411.

When To Use the Non-Emergency Number

The test is simple. If no one is in danger right now and the situation isn’t getting worse by the minute, use the non-emergency line. Call 911 only when someone’s life, health, or safety is at immediate risk, or when a crime is unfolding in front of you.

Common reasons people use the non-emergency line:

  • Past-tense crimes, like a theft you discovered when you got home, overnight vandalism, or a porch package taken earlier in the day.
  • Noise and nuisance complaints, including loud parties and persistent barking dogs.
  • Suspicious activity that feels off but isn’t an emergency, like an unfamiliar vehicle circling the block.
  • Animal control problems, from strays to neglect that isn’t immediately life-threatening.
  • Property and parking disputes, including abandoned vehicles and blocked driveways.
  • Administrative requests, like a welfare check on a neighbor or a question about an existing case.

Calling creates a formal record, which matters later for insurance claims, civil disputes, or documenting a repeat problem. Dispatchers would much rather take these calls than have you tie up 911, so don’t second-guess whether an issue is “big enough.”

What To Have Ready When You Call

Gather a few details before you dial. The exact address or nearest intersection. Descriptions of any people involved, including clothing. For vehicles, a plate number is ideal; if you don’t have one, color, make, and direction of travel still help.

Note the date and time as precisely as you can. “Last Tuesday around 3 p.m.” beats “a few days ago.” If you have photos or video, keep them on your phone in their original form. Don’t crop, filter, or edit them, because unaltered files carry metadata investigators rely on.

For property damage or theft, put a reasonable dollar figure on what was lost or destroyed. You don’t need receipts for everything, but the estimate helps officers classify the offense. For ongoing noise or nuisance problems, a log with dates and times strengthens your complaint.

What Happens After You Call

The dispatcher assigns your report a priority based on officer availability and everything else happening in the jurisdiction. You’ll get a case number during the call or shortly after. Write it down. That number is your reference for every follow-up, whether with the department, an insurer, or a court.

Don’t expect a detective at your door within the hour. For non-emergency reports, an officer or clerk usually follows up within one to three business days if they need more information. If your case involves evidence that could disappear, like tire tracks in mud or a broken window exposed to weather, tell the dispatcher so they can flag it.

False Reports Are a Crime

The non-emergency line exists for real concerns. Filing a knowingly false report is a crime in every state. In Virginia, giving a false crime report to police or summoning officers without cause is a Class 1 misdemeanor, carrying up to 12 months in jail, a fine of up to $2,500, or both. It escalates to a Class 6 felony if the false report targets someone because of race, religion, gender, disability, sexual orientation, or national origin.8Virginia Code Commission. Virginia Code 18.2-461 – Falsely Summoning or Giving False Reports to Law-Enforcement Officials Other states carry comparable penalties.