The main phone number for the City of Hayward, California is 510-583-4000, which reaches the City Hall switchboard at 777 B Street and can transfer you to most city offices. If you already know which department you need, a direct line is faster.
Quick Reference Directory
- Emergencies: 911
- City Hall Main Switchboard: 510-583-4000
- City Clerk’s Office: 510-583-4400 (fax 510-583-3636)
- Police Non-Emergency: 510-293-7272
- Fire Administration: 510-583-4930
- Water and Sewer Billing: 510-583-4600
- Water and Sewer TDD: 510-247-3340
- Building Division: 510-583-4140
- Planning Division: 510-583-4216
- Code Enforcement: 510-583-4143
- Rental Housing Inspections: 510-583-4107
- Street Maintenance: 510-881-7745
- Larger Street Repair: 510-583-4730
- Library Reference and Card Help: 510-881-7980
- Library Education Services: 510-583-8557
- HARD (Parks and Recreation): 510-881-6700
City Hall and the Clerk’s Office
Call 510-583-4000 for general questions about city services, council meetings, or local ordinances. The City Clerk’s Office handles public records requests, official city documents, and council meeting records at 510-583-4400, with a fax at 510-583-3636.1City of Hayward. City Clerk’s Office For guidance on a California Public Records Act request, you can also email cityclerk@hayward-ca.gov.2City of Hayward. Submit a Public Records Act Request to the City of Hayward
Police and Fire
Call 911 for any emergency. For non-emergency incidents inside Hayward city limits, including past crimes, minor disturbances, and requests for incident documentation, use 510-293-7272.3City of Hayward. File a Police Report
The Fire Department’s administrative office is 510-583-4930, which handles fire prevention, safety inspections, and general department questions.4City of Hayward. Contact Us – Fire Department Active fires and medical emergencies go to 911.
Water and Sewer
Water and Sewer Customer Service at 510-583-4600 handles billing questions, account adjustments, new service setups, and planned service interruptions. The TDD line for hearing-impaired callers is 510-247-3340.5City of Hayward. Water and Sewer Customer Service Billing disputes should start here; municipal utility disagreements generally need to go through the city’s own review process before an outside agency will step in.
Building, Planning, and Code Enforcement
Development Services splits into divisions, each with its own line:
- Building Division, for permits, inspections, and plan checks: 510-583-4140.6City of Hayward. Building Division
- Planning Division, for zoning, land use, and the planner-on-duty line: 510-583-4216.7City of Hayward. Department Contacts – Development Services
- Code Enforcement, for illegal dumping, overgrown vegetation, or unauthorized signage: 510-583-4143.6City of Hayward. Building Division
- Rental Housing Inspections: 510-583-4107.7City of Hayward. Department Contacts – Development Services
If you receive a code enforcement citation, the notice should include your inspector’s direct phone number, and you have the right to request a hearing.8City of Hayward. Code Enforcement Citations and Hearings
Streets and Public Works
Report potholes or deteriorated road surfaces to the Street Maintenance Division at 510-881-7745. For larger street repair problems, call 510-583-4730.9City of Hayward. Pavement Repair – Access Hayward Graffiti, abandoned vehicles, and other neighborhood issues can also be submitted through Access Hayward at hayward-ca.gov/services/city-services, which routes the request to the responsible department and lets you track its status.10City of Hayward. City Services
Library
Hayward Public Library’s reference services line is 510-881-7980, which also handles library card questions and account help.11City of Hayward. Get a Library Card The dedicated line for education programs is 510-583-8557, and you can email library@hayward-ca.gov or use the library’s online chat.12City of Hayward. Contact Us – Hayward Public Library
Parks and Recreation (Separate Agency)
Parks and recreation are run by the Hayward Area Recreation and Park District (HARD), a separate agency from the city. Call HARD directly at 510-881-6700 for facility reservations, seasonal activity registration, and questions about parks and trails. The administration office is at 1099 E Street.13Hayward Area Recreation and Park District. Hayward Area Recreation and Park District Official Website The City Hall switchboard cannot transfer you to HARD.
Phone numbers and office assignments change from time to time, so a quick check at hayward-ca.gov before you dial can save you a transfer.