How to Fill Out the PLCB 931 Declaration of Age Card

The PLCB 931 Declaration of Age Card is a Pennsylvania Liquor Control Board form you ask a customer to sign when their age is in doubt, after you’ve already checked a qualifying photo ID. Filled out correctly, filed the same day, and kept on the premises, it gives you a statutory good-faith defense if the buyer later turns out to be underage. The form has a patron section and a witness section, and both have to be complete for the defense to hold.

When to Pull Out the Card

Under 47 P.S. § 4-495, a licensee or employee may require any person whose age is in question to fill in and sign the PLCB 931 after that person has shown a valid photo ID.1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards The statute is permissive, not mandatory. You decide when doubt exists: the photo doesn’t quite match, the ID looks altered, the customer seems nervous, or the birthdate puts them right at 21.

Using the card is one of the strongest moves you can make to protect your license. Without a signed card on file, you are relying on your memory of the transaction, which rarely holds up in front of an administrative law judge.

Check a Qualifying ID First

The card does not replace the ID check. It supplements it. The statute lists the documents that qualify:1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards

  • A driver’s license or state-issued photo ID from PennDOT or any other state.
  • A Canadian driver’s license or other bona fide Canadian identification, including a Canadian passport.
  • A United States Armed Forces identification card containing a photograph.
  • A valid passport issued by the United States or any foreign country.
  • A travel visa issued by the United States or a foreign country, provided it contains the holder’s photograph.

A student ID, employee badge, or birth certificate does not qualify. Pennsylvania has not enacted legislation authorizing digital or mobile driver’s licenses for alcohol purchases, so a phone screen does not count either. If the customer cannot produce one of the listed documents, do not complete the sale and do not bother with the card.

Filling Out the Patron Section

Hand the customer a pen and keep the card on your side of the counter. They write their name, date of birth, place of birth (city and state), and the serial number from the ID they just showed you. The pre-printed declaration above the signature line states that the signer represents they are over 21 and understands misrepresentation carries criminal penalties including fines, imprisonment, and potential loss of driving privileges.1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards They sign and date the card in your presence.

Filling Out the Witness Section

You, as the employee witnessing the signature, record your own name and address, the type of identification shown, and whether the signature on the ID was compared to the signature on the card. The form also has fields for the patron’s physical description: race, sex, complexion, hair color, weight, and height. Record the time of the transaction. If you ended up refusing the sale, note the reason.

Fill in every field legibly. A half-completed card with blank description boxes weakens the defense it is supposed to provide. The point of the description fields is to tie the signed form to the person who stood in front of you, so an enforcement agent reviewing the card months later can see the match.

When the Customer Refuses to Sign

If someone will not fill in the card or provide the information, that refusal is itself the answer. The statute gives you the right to require the form when age is in doubt, and a customer who walks away rather than sign is telling you something. Refuse the sale. No signed declaration means no documented defense, and no single transaction is worth the exposure.

Filing the Completed Cards

The statute is specific about storage. Completed cards must be filed alphabetically by the patron’s last name in a file box with a suitable alphabetical index, and this filing must happen at or before the close of business on the day the card was signed.1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards Loose cards in a drawer or a pile by the register will not satisfy an agent who asks to see your records.

Keep the file box on the licensed premises. The Bureau of Liquor Control Enforcement can examine the cards at any time, without notice.1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards The statute does not set a minimum retention period, but because the cards are your primary evidence of good faith, hold onto them for as long as you hold your license.

What the Signed Card Protects You From

A completed PLCB 931 is the centerpiece of the good-faith defense under 47 P.S. § 4-495(e). No penalty can be imposed on a licensee or employee for serving alcohol to a minor if the licensee can establish three things: the minor was required to show a qualifying ID, the minor filled in and signed the declaration form, and the licensee relied on those documents in good faith.1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards The defense applies to all civil and criminal prosecutions.

What you avoid, if the defense holds, is significant. Without it, an administrative law judge can suspend or revoke your liquor license, impose a fine between $1,000 and $5,000, or both. A first offense may also require you to complete the Responsible Alcohol Management Program for up to one year. If your business was RAMP-certified at the time of the violation and had no sales-to-minors citations in the previous four years, the fine range drops to $50 to $1,000. A third or subsequent violation of any type within a four-year window triggers mandatory suspension or revocation.2Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-471 – Revocation and Suspension of Licenses, Fines RAMP certification is available through the PLCB.3Commonwealth of Pennsylvania. Apply for RAMP Certification

Where to Get Blank Cards

The PLCB makes blank Declaration of Age Card pads available to licensees through its Applications and Forms page, where the PLCB-931 is listed among the downloadable licensee resources.4Pennsylvania Liquor Control Board. Applications and Forms The statute requires that the forms be printed in a manner approved by the board, so use the official version rather than designing your own.1Pennsylvania General Assembly. Pennsylvania Statutes Title 47 P.S. Liquor 4-495 – Identification Cards Keep a supply behind every register and service bar so staff never have to go searching for one during a busy shift.

Keeping Patron Information Secure

Every completed card contains a patron’s name, date of birth, place of birth, physical description, and ID serial number. That is enough for identity theft if the cards fall into the wrong hands. Store the file box in a locked area accessible only to managers and authorized employees. When you eventually dispose of old cards, shred them. A cross-cut shredder works for low volume; high-volume establishments should use a professional destruction service that provides a certificate of destruction. Pennsylvania’s breach notification laws can apply when personal information is compromised, so treat the file as sensitive records from the day it is created.