To get a copy of your NC DMV-349 crash report, submit Form TR-67A with a $6.50 check or money order to the NCDMV Crash Reports Unit in Raleigh, request one in person at the NCDMV if you were involved in the crash, or use the online portal if you’re a business licensed to operate in North Carolina.1North Carolina Department of Transportation. NCDMV Crash Reports Which route is open to you depends on who you are and how quickly you need the record.
What to Have Ready Before You Request
The state database locates your report using three data points together: the exact date of the crash, the county where it happened, and the driver’s license number of at least one driver involved. A missing or incorrect driver’s license number is the most common reason a search comes back empty. If you don’t have the other driver’s number, your own will work as long as you were listed on the report.
The fee is $6.50 per report, regardless of the method you use.1North Carolina Department of Transportation. NCDMV Crash Reports
Request by Mail
Download Form TR-67A, the Request for Motor Vehicle Information. It asks for the driver’s name, driver’s license number, county of the crash, and crash date.2North Carolina Department of Transportation. North Carolina Division of Motor Vehicles Request for Motor Vehicle Information Make your check or money order payable to NCDMV and send the completed form to:
Traffic Records Branch, Crash Reports Unit
3106 Mail Service Center
Raleigh, NC 27697-3106
Allow 10 business days from the day the Crash Reports Unit receives your request for processing.1North Carolina Department of Transportation. NCDMV Crash Reports
If you need to check on a pending request or you’re having trouble locating a report, the Crash Reports Unit can be reached at 919-861-3068.2North Carolina Department of Transportation. North Carolina Division of Motor Vehicles Request for Motor Vehicle Information
Request in Person
If you were personally involved in the crash, you can walk into the NCDMV and request a copy over the counter. Bring a valid government-issued photo ID and the identifying details of the crash: date, county, and a driver’s license number from someone involved.
Some local law enforcement agencies keep their own copies and let you request them directly. Charlotte-Mecklenburg Police Department, for example, provides crash reports at its headquarters and division offices to vehicle operators, registered owners, and passengers who were involved. If your crash was worked by a city or county agency, calling that agency’s records unit is worth doing before you drive to the DMV.
Request Online
The NCDMV’s online portal is not open to the general public. It’s available only to businesses and organizations based in or licensed to operate in North Carolina, such as insurance companies, attorney offices, and private investigators. To use it you’ll need your own NC driver’s license or ID number, your Social Security number or taxpayer identification number, the driver’s license number of a driver involved in the crash, and the crash date. Out-of-state businesses have to submit requests by mail.1North Carolina Department of Transportation. NCDMV Crash Reports
Individual drivers don’t have an online option. You’ll need to use the mail or in-person route.
Redacted vs. Unredacted Copies
The version of the report you receive depends on who’s asking. If you were personally involved in the crash, you get a redacted copy, meaning personal information about other parties may be partially obscured. Businesses and organizations that demonstrate a permissible use under the federal Driver’s Privacy Protection Act can request unredacted copies with full details. Requests that don’t meet a permissible use get only the redacted version.1North Carolina Department of Transportation. NCDMV Crash Reports
If you’ve hired an attorney, their office can request the unredacted version on your behalf. That’s one of the recognized permissible uses, and it’s often the fastest route to a complete report with all party details visible.
When Your Report Will Actually Be Available
Don’t expect the report to appear in the state database the day after the crash. The investigating officer has 24 hours to write the report. If the officer is not a member of the State Highway Patrol, the report first goes to the local law enforcement agency, which then has 10 days to forward it to the Division of Motor Vehicles.3North Carolina General Assembly. North Carolina Code 20-166.1 – Reports and Investigations Required in Event of Accident A two-week gap between the crash and the moment NCDMV can produce a copy is normal, not a sign that something has gone wrong.
If you need the report before it reaches NCDMV, contact the local agency whose officer worked the scene. They’ll often have it in their own records system before it clears the forwarding process to Raleigh.
If You Find an Error on the Report
Crash reports sometimes contain mistakes: a wrong street name, an inaccurate description of vehicle positions, or a contributing circumstance code that doesn’t match what happened. To fix one, contact the investigating officer or the Records Unit at the law enforcement agency listed on page one. Bring specific evidence that supports your correction, such as scene photos, dashcam footage, witness statements, or vehicle repair estimates that contradict the damage description.
When the agency agrees, the officer files a supplemental or amended report that becomes part of the official record alongside the original. If the agency declines, your remaining option is to submit a written explanation of the inaccuracies to your insurance adjuster with your evidence attached. The crash report carries significant weight in a claim, but it isn’t the final word on civil liability, and adjusters routinely consider evidence beyond the officer’s account.