The main Iowa phone numbers for state agencies are grouped below by what you’re calling about, with hours where the agency publishes them. If your issue doesn’t fit any of these, the Department of Administrative Services keeps a full agency directory at das.iowa.gov.1Iowa Department of Administrative Services. State of Iowa – Department Contacts
Two Shortcut Numbers Worth Memorizing
Dial 2-1-1 for a statewide helpline that routes callers to housing, food, transportation, and health care resources.2211 Iowa. Frequently Asked Questions Dial 5-1-1 for real-time traffic, road conditions, and construction updates on Iowa’s interstates, US routes, and state highways.3Iowa Department of Transportation. Iowa 511
Taxes: Iowa Department of Revenue
Call 515-281-3114 for general tax questions, or 800-367-3388 toll-free. Both lines cover individual income tax, sales tax, and business tax, including filing requirements and account questions.4Iowa Department of Revenue. Contact Iowa Department of Revenue Representatives don’t prepare returns or give legal advice.
Driver’s License and Vehicles: Iowa DOT
For renewals, replacements, title transfers, and general licensing questions, call the Motor Vehicle Division at 515-244-8725.5Iowa Department of Transportation. Contact Iowa DOT Commercial carriers with questions about registration plans or operating authority should call the Office of Motor Carrier Services at 515-237-3268.6Iowa Department of Transportation. IRP (International Registration Plan)
Driving records aren’t handled by phone. Iowa DOT routes most record requests through the online myMVD portal or by mail. For limited crash details like the date, time, and location, email Accident.Support@iowadot.us.7Iowa Department of Transportation. Request Driving Records and Accident Reports
Unemployment and Employer Tax: Iowa Workforce Development
To file a new unemployment claim or ask about an existing one, call 866-239-0843, Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding state holidays. Translation services are available on the same line.8Iowa Workforce Development. Unemployment Help
Employers with questions about unemployment insurance tax use 888-848-7442, available Monday through Friday from 8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m. For worksite reporting and NAICS code questions, the Employment Statistics Bureau answers at 800-532-1249.9Iowa Workforce Development. MyIowaUI Frequently Asked Questions
Benefits, Medicaid, and Family Services: Iowa HHS
- Medicaid member services: 800-338-8366, Monday through Friday, 8:00 a.m. to 5:00 p.m.10Health and Human Services. Iowa Medicaid Member Services
- SNAP, cash assistance, and childcare assistance: 877-347-5678. This is the Income Maintenance Customer Service Center. Call for applications, general questions, and household changes like a new address, job, or income.11Health and Human Services. Medicaid Member Services
- Child support: 888-229-9223, automated 24/7 for payment status and case information.12Iowa Child Support. Contact Us
- Child or dependent adult abuse reporting: 800-362-2178, staffed 24 hours a day, every day of the year.13Health and Human Services. Child or Dependent Adult Abuse Reporting
Vital Records: Birth, Death, and Marriage Certificates
Iowa uses VitalChek as its authorized phone vendor at 866-809-0290, available Monday through Friday, 6:00 a.m. to 7:00 p.m. CST. Each record search is $15 whether or not a record is found, with an additional processing fee starting at $9 per order when you use the phone vendor.14Iowa Department of Health and Human Services. How to Request a Certified Record
Business Filings: Iowa Secretary of State
For forming corporations, LLCs, LLPs, and nonprofits, or filing annual and biennial reports, call Business Services at 515-281-5204.15Iowa Secretary of State. Contact Us
Scams, Fraud, and Crime Victim Help: Iowa Attorney General
The Consumer Protection Division takes complaints about scams, deceptive business practices, and fraud at 515-281-5926, or toll-free at 888-777-4590 from outside the Des Moines metro.16Iowa Attorney General. Consumer Protection
The Crime Victim Assistance Division offers support services and compensation information at 515-281-5044, with a toll-free line at 800-373-5044.17Iowa Attorney General. Victim Assistance
Hunting, Fishing, and Professional Licenses
The Department of Natural Resources handles hunting, fishing, and boating licenses along with environmental permits. Call 515-725-8200, Monday through Friday, 8:00 a.m. to 4:30 p.m. CST. Spanish-language assistance is available at 515-313-8909.18Iowa Department of Natural Resources. Iowa DNR Customer Service
For state-regulated professional licenses in fields like cosmetology, engineering, and nursing home administration, the Iowa Professional Licensing Bureau answers at 515-725-9022, or by email at plb@iowa.gov.19My Iowa PLB. Login The bureau manages applications, renewals, and status checks for dozens of licensed professions.
Governor’s Office
The Governor’s office answers at 515-281-5211, Monday through Friday, 8:00 a.m. to 4:30 p.m. Voicemail is available after hours and when all lines are busy.20Office of the Governor. Contact the Office of the Governor