Las Vegas Resorts Face Bedbug Lawsuits: Luxor and Treasure Island

Four hotel guests have filed a Las Vegas hotel bedbug lawsuit against two Strip resorts, the Luxor and Treasure Island, over stays in the summer of 2024. The three complaints, filed April 21, 2025, in Clark County District Court, each seek more than $30,000 in damages for bites, medical treatment, and related harm.¹²

What the Guests Say Happened

Stephen and Courtney Gully, a couple from Illinois, stayed at the Luxor from June 7 to June 10, 2024. Their complaint says they were bitten extensively, and that Courtney Gully suffered a severe allergic reaction with a sensation of her throat closing. An EMT came to the room and she was transported to a hospital, where staff treated her in the parking lot out of concern about bedbugs on her person. The suit says the Luxor’s only response was to refund the couple’s resort fee, and that Courtney Gully paid for her own ride back.¹³

Briana McKenzie, from Washington state, stayed at the Luxor from July 16 to July 18, 2024. Her complaint says she was bitten repeatedly and left with scarring, and that she needed more medical treatment after returning home.¹

Teresa Bruce, a Los Angeles resident, stayed at Treasure Island from June 20 to June 23, 2024. According to her complaint, she found bites during her stay and reported them. A risk management team confirmed bedbugs in her room and moved her to a different one. On June 22, she found more bites, and staff reportedly confirmed bedbugs in the second room as well. The lawsuit says the hotel gave her a card to follow up and told her to buy cream at a pharmacy, with no further compensation offered.⁴³

What the Lawsuits Claim and What Nevada Law Requires

The suits allege the hotels were negligent in maintaining their rooms and failed to train housekeeping to inspect for bedbugs before new guests arrived. The plaintiffs’ attorney has argued that the duty to deliver a pest-free room applies regardless of room rate.¹ Each plaintiff seeks more than $30,000, a figure that can cover medical bills, pain and suffering, emotional distress, and property loss.⁵

Nevada law sets specific sanitation duties for hoteliers. Under NRS Chapter 447, operators must thoroughly exterminate infested rooms, provide clean bedding, and keep sleeping rooms free of filth. Violations are criminal offenses, and each day a violation continues counts as a separate offense. Under Nevada’s premises liability framework, hotel guests are business invitees, and the property owner owes them reasonable care. To prevail on a negligence claim, a guest must show the hotel knew or should have known about the condition and that it caused the injury. The statute of limitations is two years from the date the injury is discovered.

Neither MGM Resorts International, which operates the Luxor through its subsidiary Ramparts, Inc., nor Treasure Island had publicly responded to the lawsuits as of May 2025.¹²

How Much These Cases Can Be Worth

The $30,000 figure in each complaint is a jurisdictional floor, not a cap. Verdicts and settlements in comparable cases have ranged widely. In May 2025, a Ventura County, California, jury awarded $2 million to two guests bitten at the Shores Inn during a 2020 stay, split evenly between compensatory and punitive damages. The court found the hotel had an infestation predating the stay, lacked a professional pest control program, and ignored guest complaints. In November 2025, the court denied the hotel owners’ motion for a new trial, calling the evidence of negligence and malice “overwhelming.” That case was handled by Brian Virag, the California attorney who runs My Bed Bug Lawyer and is co-counsel on the Treasure Island case.⁶⁷

Other reported outcomes include a $100,000 settlement paid by Disneyland Resort in 2022 over bites sustained during a 2018 stay, and a $375,000 award to a British tourist bitten hundreds of times at a Hollywood Hills home in 2023.⁷ Awards tend to climb when a plaintiff can show the hotel knew about infestations before the guest checked in.

Is This a Wider Problem on the Strip?

Between February and August 2024, Southern Nevada Health District inspectors confirmed bedbugs at the Cosmopolitan of Las Vegas, Resorts World Las Vegas, the Bellagio Hotel and Casino, and the Hilton Grand Vacation Club. A health district spokesperson said each property had one room with a valid complaint, against a regional inventory of more than 150,000 hotel rooms.⁸ Between September 2023 and January 2024, inspectors confirmed bedbugs at the Encore, the Venetian, the Excalibur, and the Mirage, each involving a single guest report, with no fines issued.⁹

Neither the Luxor nor Treasure Island appeared in the health district’s records for those periods. Virag has suggested that guests often report infestations to hotel management rather than to the health district, which would leave such incidents out of the public inspection record.¹

If You Were Bitten at a Las Vegas Hotel

A few practical points flow from how these cases are being built. Report the bites to hotel management while you are still on-site, and ask that the report and any room inspection be documented in writing. Photograph the bites, the bedding, and anything you can see of the insects themselves. Keep your room receipt and any communications with the hotel. Seek medical care and keep the records, including any follow-up treatment after you return home. The guests in these lawsuits relied on exactly this kind of trail.

Also note the clock. Under Nevada law, you generally have two years from the date you discover the injury to file a negligence suit. A report to the hotel is not a substitute for a report to the Southern Nevada Health District, and filing one creates an independent record that does not depend on the hotel’s own paperwork.

Where the Cases Stand

As of mid-2025, all three lawsuits remain pending in Clark County District Court. No settlements, trial dates, or substantive responses from the defendants have been publicly reported. Virag has said the cases are meant to secure compensation for his clients and to push hotels to maintain proper pest control before handing rooms to guests.¹⁰

1
8 News Now. 2 Las Vegas Strip Hotels Sued Over Bed Bugs After Hotel Guests Were Allegedly Bitten
2
Las Vegas Review-Journal. Bedbugs Bit Guests at 2 Las Vegas Strip Hotels, Lawsuits Say
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News 3 Las Vegas. Lawsuits Accuse Two Las Vegas Strip Resorts of Allowing Bedbug Infestations
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NewsNation. Las Vegas Hotels Sued Over Bed Bugs
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USA Today. Las Vegas Luxor Treasure Island Bedbugs Lawsuit
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Hotel News Resource. Court Upholds $2 Million Shores Inn Bed Bug Verdict
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Los Angeles Times. Bed Bugs in Ventura Hotel Leads to $2 Million Ruling for Guests
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SFGate. Bedbugs Found Hotels Las Vegas Strip
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Los Angeles Times. Bedbugs Check Into Popular Las Vegas Hotels
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Fox 13. Bedbug Outbreak Vegas Hotels Sparks Multiple Guest Lawsuits