The main Miami-Dade Police phone number for non-emergencies is 305-743-7433 (305-SHERIFF). For anything involving immediate danger, call 911. A secondary non-emergency line, 305-476-5423 (305-4-POLICE), is used for crime-reporting instructions when the online system doesn’t fit your situation.1Miami-Dade County. Contact the Miami-Dade Sheriff’s Office
One note before you dial: the agency formerly known as the Miami-Dade Police Department now operates as the Miami-Dade Sheriff’s Office (MDSO), effective January 7, 2025, after voters approved Florida’s Amendment 10 and elected a sheriff in November 2024.2Miami-Dade County. Constitutional Offices Older signage and paperwork may still say “Police Department.” The phone numbers below are current.
When to Call 911 vs. Non-Emergency
Florida law designates 911 as the sole emergency number, and no agency is permitted to promote any other number for emergency response.3Florida Legislature. Florida Code 365.171 – Emergency Communications State Plan Use 911 for crimes in progress, injuries, fires, or any situation where seconds matter.
For everything else, use one of the two non-emergency lines:
- 305-743-7433 (305-SHERIFF) is the primary non-emergency line listed on the agency’s official contact page.
- 305-476-5423 (305-4-POLICE) is specifically for crime-reporting instructions when the online system doesn’t cover your incident.4Miami-Dade County. Sheriff Reporting System
Both lines are staffed around the clock. Dispatchers prioritize by severity, so a noise complaint won’t leapfrog an in-progress burglary, but your call will still be logged and routed.
District Station Phone Numbers
If you already know your area and want to follow up on a case, ask about a neighborhood program, or reach an officer assigned to your district, calling the station directly is faster than going through the main line.1Miami-Dade County. Contact the Miami-Dade Sheriff’s Office
- Northwest District: 305-698-15005Miami-Dade County. Northwest District Station
- Northside District: 305-836-86016Miami-Dade County. Northside District Station
- Midwest District: 305-471-28007Miami-Dade County. Midwest District Station
- Kendall District: 305-279-69298Miami-Dade County. Kendall District Station
- Hammocks District: 305-383-68009Miami-Dade County. Hammocks District Station
- South District: 305-378-4300
- Intracoastal District: 305-940-998010Miami-Dade County. Intracoastal District Station
The MDSO also runs municipal stations under contract:
- Miami Lakes Municipal District: 305-827-4020
- Palmetto Bay Municipal District: 305-278-4000
- Cutler Bay Municipal District: 305-234-42371Miami-Dade County. Contact the Miami-Dade Sheriff’s Office
Not sure which district covers your address? Call 305-743-7433 and dispatch will route you.
Specialized Bureau Numbers
Some requests don’t belong with a district or with dispatch. Use these lines instead:
- Central Records Bureau: 305-471-2070. Copies of incident reports, crash reports, and police clearance letters for immigration, employment, or legal purposes. Located at 9105 NW 25th Street, Doral.11Miami-Dade County. Central Records Bureau
- Court Services Bureau: 305-375-5100. Evictions, civil process, writs, summonses, and subpoenas. Intake counter open Monday through Friday, 8 a.m. to 5 p.m.12Miami-Dade County. Court Services Bureau
- Internal Affairs: 305-627-7100. Complaints about officer conduct.1Miami-Dade County. Contact the Miami-Dade Sheriff’s Office
- Public Information and Education Bureau: 305-471-1900. Media inquiries and community education programs.13Miami-Dade County. Public Information and Education Bureau
- Office of the Sheriff: 305-471-3518. Administrative office.1Miami-Dade County. Contact the Miami-Dade Sheriff’s Office
Most of these bureaus share headquarters at 9105 NW 25th Street, Doral, FL 33172, with office hours of Monday through Friday, 8 a.m. to 5 p.m.1Miami-Dade County. Contact the Miami-Dade Sheriff’s Office
Anonymous Tips
If you have information about a crime and want to stay anonymous, Crime Stoppers of Miami-Dade takes tips at 305-471-8477 (305-471-TIPS) or online at CrimeStoppers305.com. Tips that lead to an arrest may qualify for a cash reward without your identity being revealed.
Filing a Report Online Instead of Calling
For minor incidents, the MDSO’s online reporting form can save you a phone call. It only accepts reports when all of these are true: no known suspects, no weapons involved, and no injuries. The incident must have happened in unincorporated Miami-Dade County or in the Town of Cutler Bay, Village of Palmetto Bay, or Town of Miami Lakes. Incidents on Miami-Dade County school property or on a state or federal numbered highway or freeway cannot be reported this way. You must be at least 18 and have a valid email address.14Miami-Dade County. Non-Emergency Police Report
If any of those conditions don’t fit your situation, call 305-476-5423 for reporting instructions.14Miami-Dade County. Non-Emergency Police Report After submitting online, you get a temporary tracking number starting with “T.” Once personnel review and approve the submission, a permanent case number is emailed to you.15Citizens Online Police Reporting System. Citizens Online Police Reporting System Keep the temporary number until the permanent one lands.