The City of Lubbock takes municipal online payments through two separate portals in Lubbock, TX: utility bills (Lubbock Power & Light electricity, water, sewer, and solid waste) go through paynow.mylubbock.us, and Municipal Court fines for traffic tickets and other Class C misdemeanors go through municipalonlinepayments.com/lubbocktx. Before you pay a traffic citation online, read the court section below. Clicking pay can register as a conviction on your driving record.
Which Portal You Need
For a utility bill, have your 10-digit account number from your monthly statement ready. The utilities portal accepts credit cards, debit cards, and electronic checks, which require your bank routing and account numbers.1City of Lubbock Utilities. Pay My Bill
For a Municipal Court citation, you do not need a case number in hand. The court portal lets you look up what you owe by citation number, driver’s license number, Social Security number, vehicle information, or name.2Municipal Online Services. Lubbock Municipal Court – Search Violations
Why Paying a Traffic Ticket Online Is Risky
When you pay a Lubbock Municipal Court traffic citation online, that payment may be reported to the Texas Department of Public Safety as a conviction on your driving record.3Municipal Online Services. Lubbock Municipal Court The court recommends calling 806-775-2473 before paying to confirm whether your specific violation will be reported to DPS.
The online system is supposed to display options for deferred disposition or a driving safety course when they apply to your case. If those options do not appear and you go ahead and pay, your case closes as a conviction, and you cannot come back later and ask for a driving safety course dismissal instead.2Municipal Online Services. Lubbock Municipal Court – Search Violations
Driving Safety Course as an Alternative
A driving safety course can get a moving violation dismissed. To qualify, you must hold a valid Texas driver’s license or permit, show proof of vehicle liability insurance, and plead guilty or no contest. You also cannot have completed a driving safety course for another violation within the past 12 months.4City of Lubbock, TX. Traffic
Several situations disqualify you entirely:
- Going 25 mph or more over the posted limit, or exceeding 95 mph
- Holding a CDL, regardless of which vehicle you were driving
- Offenses committed in a construction zone when workers were present
- Passing a stopped school bus
- Leaving the scene of an accident
- Letting the citation become delinquent before you request the course
You can request the course in person or by mail, but not by phone or email. Your initial appearance at court must happen within 12 days of the date the citation was issued.4City of Lubbock, TX. Traffic Miss that window and you lose the option.
Fees and Processing Time
The Municipal Court charges a 2.5% service fee on all debit and credit card transactions, whether you pay online or at the court window. Online payments add a $1.50 convenience fee on top of that.5City of Lubbock, TX. Important Information
Payments through either portal process within two business days, so your balance may not update right away.1City of Lubbock Utilities. Pay My Bill Weekends and city holidays do not count, so a Friday evening payment might not post until Tuesday or Wednesday. Save your confirmation number until the payment shows cleared on your next statement. If you paid a court fine and have a court date inside that two-day window, print or save the confirmation screen as proof.
If You Pay Your Utility Bill Late
Pay more than 21 days after your bill was issued and the city adds a 5% interest charge. That penalty applies to all customer classes, residential and commercial.6eCode360. City of Lubbock Code of Ordinances – Division 2 Rates and Charges
Keep falling behind and the city disconnects service. You can request a payment arrangement up to nine days after your due date, but you have to pay at least half the outstanding balance up front to qualify.7City of Lubbock Utilities. Disconnect and Reconnect Charges Information
Reconnection is not cheap. A standard reconnection during normal business hours (weekdays 8 a.m. to 5 p.m., excluding city holidays) costs $40. After-hours reconnection runs $55. If the city has to disconnect your water at the main line, you face a $300 disconnection charge plus another $300 to restore service.6eCode360. City of Lubbock Code of Ordinances – Division 2 Rates and Charges
Help Paying Your Utility Bill
Lubbock residents struggling with energy bills may qualify for the Comprehensive Energy Assistance Program, run locally by Neighborhood House. The program covers electricity, gas, and propane charges for households with income below 150% of the federal poverty guidelines.8City of Lubbock Utilities. Utility Assistance
Bring these to apply:
- Proof of all household income
- Driver’s licenses or ID cards for every adult in the household
- Birth certificates for all household members
- Copies of the utility bills you need help with
Applications are processed in person, so contact Neighborhood House directly for current hours and appointments.8City of Lubbock Utilities. Utility Assistance