To make a New Westminster property tax inquiry, you have three options: the city’s MyCity online portal for around-the-clock access, the Revenue and Collections Division at 604-527-4550 during business hours, or the counter at City Hall Monday to Friday, 8:30 a.m. to 4:30 p.m. Whichever route you choose, have your folio number or civic address ready before you start.1City of New Westminster. Property Taxes and Utilities
What to Have Ready
Every property in New Westminster is tied to two identifying codes. The folio number is your primary account reference and appears on your annual tax notice. The Property Identifier (PID) is a nine-digit code assigned by the BC land title system when a parcel is first registered. Both codes also appear on the BC Assessment notice mailed to owners each January.2BC Assessment. Your Assessment Notice and Property Taxes
If neither number is handy, you can also search using the full civic address or the registered owner’s legal name. Keeping the assessment notice on file saves time whenever you contact the city about your account.
Checking Your Account Online Through MyCity
The fastest option is the city’s MyCity portal, which gives around-the-clock access to your property tax balance, utility billing, and payment history.3City of New Westminster. MyCity You create an account, then link your property using your folio number or PID. Once linked, the portal shows real-time balances and past billing cycles without a phone call.
MyCity is the right tool for most day-to-day questions: confirming a balance, checking whether a payment has posted, or pulling a payment history for your records.
Checking by Phone or in Person
If you’d rather speak with someone, the Revenue and Collections Division at City Hall takes calls at 604-527-4550 during business hours.1City of New Westminster. Property Taxes and Utilities Have your folio number or civic address ready so staff can pull up the account.
You can also visit City Hall in person, Monday to Friday from 8:30 a.m. to 4:30 p.m. Counter staff can print a detailed statement of account standing, which is useful if you need something on paper for a lender or for your own records.
What Appears on Your Tax Account
A New Westminster tax inquiry usually shows several separate levies rolled into one total. The municipal portion is the largest, funding city infrastructure, parks, emergency services, and local governance. A separate line covers the provincial school tax, which the city collects on behalf of British Columbia. Regional charges for services such as TransLink and Metro Vancouver utilities appear as their own items.
Water and sewer charges are billed separately from general property taxes, even though they follow a similar timeline. One detail worth watching when you review your account: unpaid utility balances can eventually be transferred onto the property tax roll, where they accumulate the same penalties as overdue taxes.
Due Dates and Late Penalties
For 2026, New Westminster property taxes are due July 2, 2026. Miss that date by even one day and a 5% penalty is added to the unpaid balance on July 3, 2026. A second 5% penalty applies to any amount still outstanding on September 3, 2026. The city has no authority to waive or reduce these penalties, so scheduling payment a few days early is the safest approach.1City of New Westminster. Property Taxes and Utilities
If your inquiry turns up an unexpected balance close to a due date, phone or in-person contact is faster than waiting for a portal update to confirm a payment in transit.
Tax Certificates for a Sale or Refinance
If you’re a lawyer, notary, or mortgage lender rather than an owner checking a balance, the inquiry you need is a formal tax certificate. It’s a certified snapshot of all outstanding taxes, utilities, and local improvement charges against the property. In New Westminster, tax certificates are ordered electronically through the LTSA’s Tax Certificates Online service, which is operated by Dye & Durham.4Land Title and Survey Authority of British Columbia. Tax Certificates BC Online is also an option.5BC OnLine. BC OnLine Welcomes New Westminster to Tax Certificates Online
Once ordered, certificates are delivered electronically to your LTSA account, often within minutes. A processing fee applies per folio. Because the certificate reflects balances as of a specific date, it’s typically ordered shortly before closing so nothing has shifted since the last check. The certificate protects the buyer by confirming no hidden tax debts are attached to the property.
What the City Can’t Help With
Two related questions come up often but aren’t handled through a New Westminster tax inquiry. The BC Home Owner Grant, which can reduce your bill, is applied for annually through the provincial online portal, not through the city.6Province of British Columbia. Apply for the Home Owner Grant The Property Tax Deferment Program, which lets eligible owners postpone payment, is also run by the province; apply through its online portal or call 1-888-355-2700.7City of New Westminster. Property Tax Deferment Program City staff can tell you what’s on your account, but not whether your grant or deferment has been processed at the provincial level.