The New Hampshire adjuster license lookup runs through the State Based Systems portal at sbs.naic.org, the same platform the New Hampshire Insurance Department uses to manage licensing records.1New Hampshire Insurance Department. Producers/Adjusters2State Based Systems. Lookup Search You can search by name, New Hampshire license number, or National Producer Number. The tool is free, returns results instantly, and shows license status, the lines of claims the adjuster can handle, and which insurance companies have appointed them.
How to Run the Search
Open the State Based Systems external lookup page at sbs.naic.org and work through four fields:
- Choose New Hampshire from the jurisdiction dropdown.
- Set the search type to “Licensee” to filter for individual adjusters rather than business entities.
- Enter the adjuster’s name, New Hampshire license number, or National Producer Number.
- Review the results table and click the correct entry to open the full profile.
Searching by license number or National Producer Number is the fastest route to the right profile. The NPN is a unique identifier assigned through the National Association of Insurance Commissioners and follows an adjuster across states.3National Insurance Producer Registry. Look Up a National Producer Number Either number is often printed on business cards or claim correspondence. If you only have a name, use the full legal name; common surnames may return several matches you’ll need to sort through.
What the Profile Tells You
Once you open the adjuster’s profile, a few fields do the real verification work.
License Status
The status field reads active, inactive, or expired. Active means the adjuster has met the state’s requirements, including background checks, examinations, and continuing education. Inactive or expired means the person is not currently authorized to adjust claims in New Hampshire. Anyone continuing to adjust claims without a valid license can be fined up to $2,500 per violation under RSA 400-A:15.4New Hampshire General Court. New Hampshire Code 400-A:15 – Penalties
Lines of Authority
The profile lists which types of claims the adjuster can legally handle. New Hampshire defines an insurance claims adjuster as someone who investigates, negotiates, or settles property, casualty, or workers’ compensation claims. Not every adjuster carries authority in all three categories, so this field confirms whether the person assigned to your loss actually has the right credentials for it.
Company Appointments
The profile shows the specific carriers that have appointed the adjuster to represent them. This is worth checking when a company adjuster contacts you after a claim. If they say they represent your insurer but no appointment appears in the record, call your insurance company directly to confirm before providing information or granting access to your property.1New Hampshire Insurance Department. Producers/Adjusters
Expiration Date
Every profile lists the expiration date. New Hampshire adjuster licenses renew on a biennial cycle, and the date tells you whether credentials are current or close to lapsing.
License Types You’ll See
The kind of license someone holds matters as much as whether it’s active, because it tells you whose interests they represent.
- An insurance claims adjuster works on behalf of an insurance company or third-party administrator to investigate and settle property, casualty, or workers’ compensation claims. This is the most common type you’ll encounter after filing a claim with your insurer.
- A public adjuster works for you, the policyholder, and negotiates settlements on your side of the table. Public adjusters must post a surety bond of at least $20,000 and use a written contract that spells out their fee. You have three business days from signing that contract to cancel it.5New Hampshire General Court. New Hampshire Code 402-D:11 – Bond or Letter of Credit6New Hampshire General Court. New Hampshire Code 402-D:13 – Contract Between Public Adjuster and Insured
- A temporary license can be issued by the insurance commissioner during an emergency or disaster to qualified out-of-state adjusters. It expires at the commissioner’s discretion or after one year, whichever comes first.
The company-versus-public distinction is the one to hold onto. A company adjuster evaluates the claim for the insurer. A public adjuster advocates for you. The lookup tool identifies which license someone holds, so you can confirm the role the person is actually playing.
Disciplinary History
New Hampshire requires licensed adjusters to report administrative actions from other agencies and criminal prosecutions to the Insurance Department, and that history can appear in the license profile.7New Hampshire Insurance Department. New Hampshire Insurance Department Updates Guidance for Licensee Disclosure Requirements Checking for disciplinary flags is one of the more practical reasons to run a lookup before letting someone handle your claim.
If Something Looks Wrong
If the lookup raises concerns, or if you’ve had a bad experience with a licensed adjuster, the New Hampshire Insurance Department accepts complaints through several channels.8New Hampshire Insurance Department. Filing a Complaint The most direct route is the online consumer complaint form on the State Based Systems platform. A printable form is also available on the department’s website for submission by mail.
Before filing, gather your supporting documents: correspondence with the adjuster, a log of phone calls, photographs, and a written account of what happened. Once submitted, the department reviews the complaint and, if it falls within their jurisdiction, forwards it to the licensee. By law, the adjuster or their company must respond to the department within ten business days. If the matter falls outside the department’s jurisdiction, staff will try to identify the correct state or federal agency and refer you there. You can reach the Consumer Services Unit directly at 800-852-3416 or consumerservices@ins.nh.gov with questions about the process.