Palm Beach County Courthouse Phone Numbers by Department and Location

The main phone number for the Palm Beach County Courthouse is (561) 355-2996, which reaches the Clerk of the Circuit Court & Comptroller’s customer service line for court case and traffic ticket questions. The Clerk’s office answers Monday through Friday, 8 a.m. to 4 p.m., except on designated holidays.¹ Several divisions publish their own direct lines, and calling the right one skips the phone menu.

Direct Numbers by Department

If you know what your call is about, dial the division handling it instead of the general line.

Customer Service (court cases and traffic tickets): (561) 355-2996²
Circuit Civil Court: (561) 355-2986²
County Civil Court: (561) 355-2500²
Criminal Court: (561) 355-2994²
Jury Duty: (561) 355-2930³
Passport Services (appointment only): (561) 355-1586⁴
Self-Service Center and Navigator: (561) 355-7048⁵

The customer service line handles most routine questions about case status, upcoming court dates, and traffic citations. If your issue falls clearly into civil, criminal, or jury territory, the dedicated lines get you to a specialist without the general queue.

Numbers by Courthouse Location

Palm Beach County operates four courthouses, and the right one depends on where your case was filed. Each location has a Clerk’s office for filings, payments, and in-person help.⁶

Main Courthouse — 205 N. Dixie Hwy., West Palm Beach, FL 33401. Phone: (561) 355-2996⁷
North County Courthouse — 3188 PGA Blvd., Palm Beach Gardens, FL 33410
South County Courthouse — 200 W. Atlantic Ave., Room 1S-124, Delray Beach, FL 33444. Civil: (561) 274-1588⁸
West County Courthouse — 2950 State Road 15, Room S-100, Belle Glade, FL 33430

The Main Courthouse in West Palm Beach is the primary hub and houses the largest number of courtrooms and departments. If you aren’t sure which location handles your case, start with customer service at (561) 355-2996 and staff can route you.

Have This Ready Before You Dial

Calls move faster when you have the identifiers in front of you. The most useful one is your case number, a mix of letters and numbers that usually includes the filing year, court type, and a sequence. It appears on any document the court has sent you: summons, notices of hearing, filing confirmations.

For traffic calls, grab your citation number from the ticket itself. It’s different from a case number, and staff use it to pull up the fine, payment status, and any hearing date. If you’re calling about someone else’s case, you’ll need the full legal name of the person involved, because the system matches on exact spelling.

For an upcoming hearing, know the date and, if you have it, the division or courtroom number. For passport questions, have your travel date ready, since that determines whether expedited processing applies.

When You Don’t Need to Call

Many tasks the phone line used to handle now sit online through the Clerk’s website. The eCaseView system searches court records, shows upcoming court dates, and displays filed documents without a wait.⁹ The portal also handles traffic ticket payments and payment plans, criminal fines and fees, e-filing, marriage license applications, jury duty rescheduling, and foreclosure auction bidding.

Zoom hearings are another common reason people call. To confirm whether a hearing is remote, look up the case in eCaseView. Traffic cases show Zoom details under the Court Events tab; other case types show them in the Notice of Hearing or Order Setting Hearing under Dockets & Documents.¹⁰ If you can’t find it there, call (561) 355-2996 before your court date. Showing up in person for a Zoom hearing, or logging in for one that required attendance, can result in being marked absent.

Interpreter Requests

The 15th Judicial Circuit provides spoken-language court interpreters at no cost when limited English proficiency would prevent full participation in a proceeding where a fundamental interest is at stake. That covers criminal cases, juvenile matters, domestic violence injunctions, mental health proceedings, and other situations the court determines warrant an interpreter.¹¹

Sign language interpreters are also provided at no cost under the Americans with Disabilities Act. Submit the request at least seven days before your hearing when possible. A day-of request may not be fillable, and the hearing can be delayed as a result.¹¹

Help If You Don’t Have a Lawyer

If you’re representing yourself, the Clerk’s Self-Service Center offers free help with court procedures. Centers operate at the Main Courthouse (Room 1.2500) and at every branch, Monday through Friday from 8 a.m. to 4 p.m. A Navigator is available by appointment at the West Palm Beach, Palm Beach Gardens, and Delray Beach locations and can help with paperwork for most family law and county civil matters. Book by calling (561) 355-7048. The Navigator cannot give legal advice or appear in court for you, but incorrectly completed forms are a frequent reason filings get rejected, and the paperwork help alone is worth the appointment.⁵

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Clerk of the Circuit Court & Comptroller, Palm Beach County. Contact Us
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Phone Numbers and Addresses
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Jury Duty
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Passport Fees
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Self-Service Center
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Locations
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Main Courthouse
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Clerk of the Circuit Court & Comptroller, Palm Beach County. South County Courthouse
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Online Services
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Clerk of the Circuit Court & Comptroller, Palm Beach County. Zoom Hearings
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15th Circuit. Court Interpreters