The Pasco County non-emergency number is 727-847-8102, Option 7, which routes to Pasco Sheriff’s Office dispatch for anything that isn’t an active crime or immediate threat to life.1Pasco Sheriff’s Office. Contact That’s the right number if you live in unincorporated Pasco. If your address falls inside a city with its own police department, call that department instead.
Numbers by Jurisdiction
- Pasco Sheriff’s Office (unincorporated areas): 727-847-8102, Option 7.1Pasco Sheriff’s Office. Contact
- New Port Richey Police Department: 727-841-4550.2City of New Port Richey. Police Department
- Dade City Police Department: 352-521-1495.3City of Dade City. City Directory
- Zephyrhills Police Department: 813-780-0050, extension 1.4City of Zephyrhills. Police Department
If you’re deaf or hard of hearing, dial 711 for the Florida Relay Service and give the operator the Sheriff’s Office TTY line: 727-844-7791.5Pasco Sheriff’s Office. What to Know from PSO November 2025
When to Use It Instead of 911
The test is simple. If nobody is in danger right now and no crime is happening right now, the non-emergency line is correct. Typical calls include noise complaints, minor crashes with no injuries and no blocked road, vandalism discovered after the fact, and theft where the suspect is long gone. Suspicious activity that has already ended, lost property, and graffiti also belong here.6Pasco Sheriff’s Office. Citizen Online Reporting
A report filed on this line still becomes an official record, which matters for insurance and for tracking patterns in your neighborhood. It just doesn’t pull a deputy off a call with injuries or an active threat.
When It’s Not a Police Matter
Some complaints move faster if you skip the Sheriff altogether and call the county department that actually handles them.
- Code Compliance, 727-847-2411. Overgrown lots, unregistered vehicles on residential property, unmaintained pools, illegal dumping, junk storage, and unpermitted tree removal. Online complaints are also accepted.7Pasco County. Code Compliance
- Animal Services, 813-929-1212. Stray animals, barking complaints, welfare concerns. Phones are staffed Monday through Friday, 8 a.m. to 5 p.m.8Pasco County. Animal Services
- Public Works, 727-834-3611. Road damage, potholes, drainage, utilities, 8 a.m. to 5 p.m. After hours, for something like a downed tree blocking a road or a water main break, call the Sheriff’s non-emergency line at 727-847-8102.9Pasco County. Public Works
What to Have Ready Before You Call
Dispatchers work from a structured script, so gathering a few things first shortens the call:
- The exact street address or nearest intersection.
- When it happened, or how long an ongoing problem has been going on.
- Physical descriptions of anyone involved: approximate height, weight, age, clothing, and direction of travel if they left.
- Vehicle make, model, color, and plate number if a vehicle was involved.
For a theft, knowing the approximate value of what was taken helps the dispatcher categorize the offense, since Florida draws the line between petit and grand theft at specific dollar amounts.
Reporting Online Instead
The Sheriff’s Office runs a citizen online reporting portal for lower-level incidents, which can be quicker than waiting for a deputy on a busy night.6Pasco Sheriff’s Office. Citizen Online Reporting The system accepts:
- Petit theft under $300
- Bicycle theft (petit or grand)
- Lost property
- Littering and illegal dumping
- Harassing phone calls
- Phone scams where you didn’t lose money
If your situation doesn’t fit, or you’d rather speak with someone in person, you can still request a deputy respond regardless of the incident type.10The Laker/Lutz News. Pasco Sheriff’s Office Boosts Online Crime Reporting Whichever route you take, ask for or write down the report number. You’ll need it for insurance claims or to request a copy of the report later.
Why Not to Call 911 for These
Aside from tying up dispatchers, misusing 911 in Florida is itself a crime. Knowingly using the 911 system for anything other than a genuine emergency is a first-degree misdemeanor, punishable by up to one year in jail and a fine of up to $1,000.11Florida Legislature. Florida Statutes 365.172 – Emergency Communications
Penalties escalate if a false call causes injury during the response, which becomes a third-degree felony, or death, which becomes a second-degree felony. A person convicted must also pay restitution to responding agencies for the cost of the unnecessary response, and repeat misuse after two or more convictions becomes a third-degree felony on its own.11Florida Legislature. Florida Statutes 365.172 – Emergency Communications
Honest mistakes aren’t covered. If you genuinely thought you had an emergency and it turned out to be nothing, that’s not the offense the statute targets. Save the non-emergency numbers in your phone now and you won’t have to guess later.