The main phone number for Kentucky state government is (502) 564-2611, which rings the Governor’s office in Frankfort and acts as the central routing line for state agencies.1USAGov. Kentucky Below are the direct phone numbers for the Kentucky state agencies residents call most often. Most offices are open Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time.
Main State Line and Governor’s Office
Call (502) 564-2611 when you aren’t sure which agency handles your issue.1USAGov. Kentucky Staff can transfer you or give you a direct number. The mailing address is 501 High Street, 2nd Floor, Frankfort, KY 40601.
Department of Revenue
The Department of Revenue splits its lines by tax type. For individual income tax questions, refund status, and identity theft help, call (502) 564-4581. That’s the right number for Form 740 issues or notices in the mail.2Kentucky Department of Revenue. Tax Area Contact Information
Business tax lines:
- Sales and use tax: (502) 564-5170
- Corporation income and LLC entity tax: (502) 564-8139
- Employer payroll withholding: (502) 564-7287
- Business registration: (502) 564-3306
- Collections: (502) 564-4921
The full list covers more than 30 tax categories on the Department of Revenue’s contact page.2Kentucky Department of Revenue. Tax Area Contact Information
Transportation Cabinet
Two numbers cover most needs. The general information line is (502) 564-4890. For driver’s licenses, vehicle titles, registration, REAL ID, driving records, and motor carriers, call (502) 564-1257.3Kentucky Transportation Cabinet. Contact Us
Commercial drivers don’t call for medical certification. Kentucky directs CDL holders to upload the medical examiner’s certificate through the MyCDL portal at mycdl.ky.gov.4Kentucky Transportation Cabinet. Commercial Driver’s License
Cabinet for Health and Family Services
The Cabinet for Health and Family Services runs a toll-free general line at (833) 372-0004, branded “CHFS Listens.” Use it for questions about Medicaid, SNAP, child support, and other services the cabinet administers. Hearing-impaired callers can reach the cabinet by TTY at (800) 627-4702.5Cabinet for Health and Family Services. Contact Us
If you’re applying for or managing benefits, the kynect line is different: (855) 306-8959. That reaches the Department for Community Based Services, which handles Medicaid, SNAP, and KCHIP applications.6kynect Benefits. DCBS Office Search
Abuse and Neglect Reporting
Kentucky’s 24-hour hotline for reporting suspected child or adult abuse is (877) 597-2331, staffed around the clock including weekends and holidays. For life-threatening emergencies, call 911 first.7Cabinet for Health and Family Services. Kentucky Child/Adult Protective Services Reporting System
Unemployment Insurance
Claimants reach the Office of Unemployment Insurance at (502) 564-2900 to file a new claim, report weekly wages, or resolve eligibility issues. Callers under 18 must file by phone rather than online.8Unemployment Insurance. Kentucky Unemployment Insurance Claims Portal
Employers managing unemployment tax accounts use different lines, handled by the Unemployment Insurance Tax Enforcement Branch:
- Tax status questions: (502) 564-2272
- Tax accounting: (502) 564-2168
- Delinquent collections: (502) 564-6835
Attorney General and Consumer Protection
The Kentucky Attorney General’s main switchboard is (502) 696-5300. For consumer complaints, including scams, price gouging, and deceptive business practices, call the dedicated hotline at (888) 432-9257. The toll-free consumer line routes directly to that division and is usually faster for a business dispute or suspected fraud.10Kentucky Attorney General. Contact Us
Secretary of State
For business formation documents, annual reports, and entity name availability, call the Secretary of State’s filings division at (502) 564-3490. The same number handles Uniform Commercial Code lien filings and searches.11Kentucky Secretary of State. Business Filings Information Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time.12Kentucky Secretary of State. Uniform Commercial Code
Professional Licensing
The Kentucky Department of Professional Licensing provides administrative support to 25 regulatory boards covering fields from nursing to real estate. Call (502) 564-3296 if you aren’t sure which board governs your profession, need to check an application’s status, or want to file a complaint about a licensed professional. Staff can route you to the specific board for your trade or occupation.13Kentucky Department of Professional Licensing. Department of Professional Licensing