Most calls to Arkansas state government route through the central switchboard at 501-682-3000, where an operator can transfer you or hand off a direct number. The list below covers the Arkansas state government agency phone numbers residents dial most often, with the direct lines that skip the switchboard and the information to have on hand before you call.
Taxes, Driver’s Licenses, and Vehicles
The Department of Finance and Administration handles all three. Call Driver Services at 501-371-5581 for licensing questions.1Arkansas Department of Finance and Administration. Driver Services For individual income tax, the line is 501-682-1100.2Arkansas Department of Finance and Administration. Individual Income Tax For child support, the Clearinghouse is 501-683-1377, or call 501-371-5349 if you aren’t sure which office handles your case.3Arkansas Department of Finance and Administration. Child Support Enforcement (OCSE)
Have your Social Security number and the relevant tax year ready for tax calls. For vehicle matters, pull your seventeen-digit Vehicle Identification Number first. DFA will not ask for payment or bank information by phone or text; if a caller claiming to be from DFA does, hang up.
Medicaid, SNAP, and Other Benefits
The Department of Human Services runs benefits and protective services. The Access Arkansas helpline is 1-855-372-1084 for general benefits questions.4Arkansas Department of Human Services. Contact Us If you already have an open case, keep your case number and a valid ID nearby so the representative can pull your file directly.
For Medicaid eligibility or a lost card, call 1-800-482-8988 or 501-682-8233, Monday through Friday, 8:00 a.m. to 4:30 p.m.5Arkansas Department of Human Services. Contact DMS
Reporting Abuse or Neglect
Both hotlines run 24 hours a day. You don’t need proof to report; the staff will decide next steps.
- Child Abuse Hotline: 1-800-482-5964 (TDD 1-800-843-6349)6Arkansas Department of Human Services. How to Report Child Abuse and Neglect
- Adult Maltreatment Hotline: 1-800-482-80497Arkansas Department of Human Services. Adult Protective Services
Unemployment Claims
File or manage a claim through the Division of Workforce Services UI Service Center at 1-844-908-2178, Monday through Friday, 8:00 a.m. to 4:00 p.m.8Arkansas Division of Workforce Services. Contact Weekly certifications can be filed by phone through ArkLine at 501-907-2590.9Arkansas Division of Workforce Services. ArkLine – File Weekly Claims by Phone
Before you dial, gather your Social Security number, your last employer’s name and address, your employment dates, and your PIN if you already have a claim open. To appeal a denial, the Appeal Tribunal is at 501-682-1063.10Arkansas.gov. Appeal Tribunal Appeal deadlines are short, so call as soon as you get the determination.
Consumer Complaints and Legal Help
For scams, deceptive practices, refund disputes, or predatory lending, the Attorney General’s Consumer Protection Division answers at 800-482-8982.11Arkansas Attorney General. Consumer Protection You can also email consumer@ArkansasAG.gov.
Low-income Arkansans who need a lawyer for a civil matter (housing, family, public benefits, and similar) can reach Legal Aid of Arkansas at 1-800-952-9243. Legal Aid does not handle criminal cases.12Legal Aid of Arkansas. Home
Vital Records
Order a certified birth certificate, death certificate, or marriage license from the Arkansas Department of Health’s Vital Records line at 866-209-9482. You can pay by card over the phone and pick a shipping speed; expedited service is worth it if you’re up against a passport or court deadline.13Arkansas Department of Health. Order Birth Records
Other Numbers Worth Keeping
- Secretary of State, business filings: 888-233-0325 or 501-682-3409. Executive Office: 501-682-1010.14Arkansas Secretary of State. About the Secretary of State
- Arkansas Insurance Department: 501-371-2600 or toll-free 800-282-9134 for coverage questions and complaints against insurers.15Arkansas.gov. Arkansas Insurance Department
- State Police non-emergency: dial *277 from a cell phone.
- Suicide and Crisis Lifeline: dial 988, 24/7.
When to Call to Avoid Long Waits
Most Arkansas state offices operate Monday through Friday, 8:00 a.m. to 5:00 p.m. Central. Some lines, like the Medicaid help desk, close at 4:30 p.m.16Arkansas Department of Human Services. County Offices Map Call volume is heaviest in the first hour after opening; if your issue can wait, try after 1:00 p.m.
Listen for a callback option in the automated menu so you can keep your place in line without holding. And if you’re not sure which agency handles your problem, call the switchboard at 501-682-3000 rather than guessing through a phone tree.17City of Little Rock. Citizen Services and Helpful Numbers – Section: State of Arkansas Offices