Pine Bluff Jail Phone Number: Visits, Mail, and Deposits

The phone number for the Pine Bluff jail is 870-541-5351. That line reaches the Jefferson County Sheriff’s Office, which runs the W.C. “Dub” Brassell Adult Detention Center at 410 East 2nd Avenue, Pine Bluff, AR 71601. It is staffed around the clock, so you can call at any hour about an inmate’s status, bond amount, visitation, or general facility questions.¹

What You Can Handle on That Call

870-541-5351 is the single published number for both the Sheriff’s Office and the detention center.¹ When you call, the staff can transfer you to whichever department handles your question, whether that’s a booking desk, a bond inquiry, or a housing assignment. Administrative business like records requests is easiest Monday through Friday during normal business hours, but the main line itself does not close.

Before you dial, pull up the Jefferson County inmate roster online. It is a searchable database on the Sheriff’s Office website that lists everyone currently booked into the detention center, and you can search by name or sort by booking date.² A separate page lets you toggle between current and recently released inmates.³ Having the inmate’s full legal name, date of birth, and booking number in front of you before you call makes every conversation faster.

You Cannot Call an Inmate Directly

Calling 870-541-5351 will not get you connected to someone being held at the Brassell Detention Center. The jail does not pass messages or route incoming calls to inmates. All phone contact flows the other way: the inmate places the call from inside, and your number has to be set up to receive it.

That service runs through Securus Technologies. You set up an account, fund it, and link it to your phone number so the inmate’s outgoing call can connect. Securus offers a prepaid account that draws down as calls happen and a direct bill account that invoices monthly after a credit check. You can open either one on the Securus website or by calling their 24-hour customer service line at 1-800-844-6591.⁴ Most mobile carriers no longer support traditional collect calls from jails, so a prepaid account is usually the most reliable choice.

If calls suddenly stop coming through, your number has likely been flagged by the facility’s security filters. Call Securus, not the jail, to sort it out. Their customer service is reachable by phone, email, or online chat.⁴ Securus also runs the facility’s remote video visits and electronic messaging.

Calling Before You Visit

In-person visitation at the Brassell Detention Center is more restricted than most people assume. No visits of any kind are allowed during an inmate’s first 24 hours in custody.⁵ After that, the facility’s published rules focus on specific visitor categories rather than open public visiting hours.

Attorneys and pretrial representatives can visit seven days a week, preferably during business hours, with no time limit. Clergy can visit seven days a week during business hours for up to 30 minutes. Anything outside those two categories is classified as a special visit and requires approval from the Sheriff.⁵ Everyone entering the facility is subject to search.

Call 870-541-5351 before you drive out. The staff can tell you whether your visit needs advance approval, confirm the current schedule, and warn you about any lockdowns or staffing changes that are not posted publicly. Attorneys bringing paralegals, investigators, law students, or expert witnesses need prior approval from jail administrative staff and should arrange it on that same call.⁵

Mail, Deposits, and Release Alerts

The detention center changed its mailing policies in March 2026, and the current rules were posted as images on the Sheriff’s Office website rather than as searchable text.⁶ Before you send anything, call 870-541-5351 and ask staff to walk you through the formatting requirements, or pull up that announcement page directly. Mail sent under outdated rules gets returned.

To put money on an inmate’s trust account for commissary, phone calls, or messaging, Jefferson County uses Tiger Commissary for online deposits. You need the inmate’s name and booking information to complete a transaction. For questions about payment methods, deposit limits, or fees, call 870-541-5351.¹

If what you really want is to know when someone is released or transferred, you do not need to keep calling the jail. Register with the Arkansas VINE system instead. It is a free, anonymous, 24-hour notification service you can sign up for by calling 1-800-510-0415 or visiting vinelink.com.⁷ You provide a phone number and set a four-digit PIN. When the inmate’s status changes, VINE calls every 30 minutes for 24 hours; if you do not answer, it leaves a message and keeps trying every two hours for another day. The system covers both county jail custody and state Department of Correction custody.⁸

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Jefferson County Sheriff AR. Jefferson County Sheriff’s Office
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Jefferson County Sheriff’s Office. Inmate Roster – Current Inmates Booking Date Descending
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Jefferson County Sheriff’s Office. Jefferson County Detention Center Inmate Roster
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Securus Technologies. Contact Us
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Jefferson County Sheriff AR. Jail
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Jefferson County Sheriff’s Office. New Detainee Mail System
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Arkansas Department of Corrections. Arkansas VINE System
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Arkansas Department of Corrections. Victim Services