The main phone number for the Putnam County Courthouse in Carmel, New York, is 845-208-7800. That line reaches the Supreme and County Court at 20 County Center, Carmel, NY 10512, which handles most civil and criminal matters at the facility. The court is open Monday through Friday, 9:00 AM to 5:00 PM, excluding state holidays.1New York Courts. Putnam Supreme and County Court The fax is 845-208-7869.
If you know which division you need, calling it directly is faster than going through the main line.
Direct Numbers by Court Division
Several divisions sit under the Putnam County court umbrella, each with its own focus:
- Supreme and County Court — 845-208-7800. Felony criminal cases, civil lawsuits, and appeals from lower courts. The Chief Clerk is Debra McClay.1New York Courts. Putnam Supreme and County Court
- Family Court — 845-208-7800. Custody, visitation, child support, domestic violence petitions, and juvenile matters. Shares the main phone line; the separate fax is 845-431-1935.2New York Courts. Putnam County Family Court
- Surrogate’s Court — 845-208-7860. Probate, estate administration, and guardianship. Located at a separate address: 44 Gleneida Avenue, Carmel, NY 10512.3New York Courts. Putnam County Surrogate’s Court
- Commissioner of Jurors — 845-208-7855. Jury duty questions, postponement requests, and service confirmations.4New York State Unified Court System. Putnam County Jury Information
The main building has elevators on all public floors and an ADA-accessible entrance at the main lobby, where court officers can assist visitors who need it.5New York Courts. Putnam County – Multi-Court Public parking is on-site or adjacent, but arrive early because everyone entering passes through security screening.
Related Offices People Often Confuse With the Court
Three Carmel offices get court-related calls that belong elsewhere.
The Putnam County Clerk’s office is a separate entity from the courts. It sits at 40 Gleneida Avenue, and the number is 845-808-1142. Call this office for recorded deeds, mortgages, and county records.6Putnam County, New York. County Clerk It keeps the same 9:00 AM to 5:00 PM schedule, with summer hours of 8:00 AM to 4:00 PM from mid-June through mid-September.
The Putnam County Legal Aid Society handles assigned-counsel representation in criminal and Family Court cases, parole violation hearings, and matters including custody, visitation, paternity, domestic violence petitions, and abuse or neglect cases. The office is at 12 Fair Street, Suite 1, Carmel, NY 10512, and the number is 845-225-8466.
The 9th Judicial District Virtual Help Center assists self-represented litigants with divorce, name changes, custody, guardianship, foreclosure, and other Supreme Court matters. Reach it at 914-824-5289 or VirtualCourtHelp9JD@nycourts.gov. Staff can help with forms, informational handouts, and referrals, but they do not give legal advice.7New York Courts. Court Help Centers and Community Organizations
What to Have Ready Before You Call
Clerks move faster when you come prepared. Pull these together before you dial:
- Index number. The unique identifier for your case, usually printed in the upper-right corner of court filings. It is the single fastest way for a clerk to pull up your file.
- Full legal names. The exact names of all parties as they appear on the case, including any variations used in filings.
- Key dates. Dates of prior court orders or upcoming appearances, found on summonses, notices of appearance, or motion papers.
- Your specific question. Clerks can discuss scheduling, filing requirements, and case status. They cannot give legal advice.
Write down the name of the clerk you speak with and the date and time of the call. Note any filing deadline or mailing commitment you are given. That record matters if there is ever a dispute about what you were told.
Alternatives to Calling
For case status, you may not need the phone at all. The New York State Courts Electronic Filing system (NYSCEF) lets you search case information online at iapps.courts.state.ny.us.8New York State Unified Court System. New York State Courts Electronic Filing – Case Search Putnam County operates both mandatory and consensual e-filing programs for Supreme Court cases, so many case types are filed electronically rather than on paper.
Many Putnam County court proceedings now offer a virtual option through Microsoft Teams or telephone conferencing.9New York State Unified Court System. Virtual Court Appearances for the Public If you have an appearance scheduled and are not sure whether it is in person or remote, call the division handling your case using the numbers above. The notice or order for your appearance should specify the format and include a Teams link if applicable.