The Randolph County Clerk of Court can be reached at (336) 328-3000, and the office is located inside the Randolph County Courthouse at 176 East Salisbury Street, Asheboro, NC 27205.1Randolph County, NC. Courthouse Public hours are Monday through Friday, 8:00 AM to 5:00 PM, with closures on weekends and state holidays.2North Carolina Judicial Branch. Randolph County Courthouse That main line is the switchboard for the whole courthouse, so it will get you to any division whether you need to check a case, ask about a filing, or confirm a court date.
Visiting the Courthouse
On-site parking is available in a large public lot, with a separate juror lot on the right side of the building when you face the front entrance. Mail should be addressed to the Salisbury Street address above.
Expect a security screening at the entrance. Leave weapons, pocket knives, pepper spray, and tools in your car. Bags, purses, and metal items go on a conveyor belt, and you may walk through a metal detector. Give yourself a few extra minutes.
If you are filing paperwork in person, do not cut it close to 5:00 PM. Clerks review documents for completeness, and anything handed over at the last minute may not be processed until the next business day.
Direct Numbers for Jury Service
Two direct lines handle jury sessions and play recorded instructions telling you whether to report and when:3North Carolina Judicial Branch. Randolph County Jury Service
- Civil jury sessions: (336) 328-3006
- Criminal jury sessions: (336) 328-3008
For anything else, dial the main courthouse number and ask for the division by name. The civil division handles lawsuits, small claims, and monetary disputes. The criminal division covers traffic infractions through felony charges. The estates division manages probate and administration of wills. Special proceedings handles foreclosures, adoptions, and similar filings. Naming the division up front is faster than describing your situation.
Looking Up Case Information Online
You often do not need to call. The North Carolina Judicial Branch runs a public records portal at portal-nc.tylertech.cloud, open around the clock, where you can search cases and locate citation details.4North Carolina Judicial Branch. Services For upcoming hearings specifically, nccourts.gov/court-dates lets you search by name or citation number and returns the date, time, and courtroom.
Certified copies and other official records that are not available through the portal can be requested by mail, in person, or through the public records request process on the NC Courts website.
Paying Fines, Fees, and Court Costs
In person, the clerk’s office accepts cash, certified checks, cashier’s checks, money orders, and credit or debit cards.5North Carolina Judicial Branch. Court Costs Personal checks are not accepted. Make certified checks and money orders payable to the “Clerk of Superior Court of Randolph County.” Card transactions carry a processing fee.
Online payment for court costs, fines, and traffic tickets is available through the NC Judicial Branch and accepts Visa, Mastercard, and Discover, with a minimum transaction fee of $1.00.5North Carolina Judicial Branch. Court Costs One limit worth knowing: if your case involves unsupervised probation, no probation, or a guilty plea by waiver, you must pay the full amount in a single transaction. Partial payments are only available for cases on supervised probation.
Filing Documents
North Carolina courts use an electronic filing platform called Odyssey File and Serve, at efilenc.tylertech.cloud.6eFile NC. eFile NC – Landing Page Attorneys register through a firm account. Self-represented litigants, process servers, landlords, tenants, and other non-attorney filers register for an individual account. A “Guide and File” feature walks you through preparing certain court documents step by step. Tyler Technologies provides technical support for the platform at 1-800-297-5377.
Paper filings can be brought to the clerk’s office during business hours. Confirm which forms you need before you go; the clerk can tell you what to submit but cannot help you fill it out.
Small Claims and Civil Cases
Small claims cover disputes under a cap set by local rules, which ranges from $5,000 to $10,000 depending on the county.7North Carolina Judicial Branch. Small Claims Call (336) 328-3000 to confirm Randolph County’s specific limit before you file. The filing fee is $96 statewide, and if you cannot afford it, you can petition to file as an indigent using a form from the clerk. The civil division can also verify judgments, check pending motions, and confirm filing deadlines.
Estates and Probate
In North Carolina, the clerk of superior court serves as the judge of probate, so estate matters go through the clerk’s office rather than a separate probate court.8North Carolina Judicial Branch. Estate Procedures for Executors, Administrators, Collectors By Affidavit, and Summary Administration That includes probating wills, appointing personal representatives, and overseeing administration and distribution of a deceased person’s estate.9North Carolina General Assembly. North Carolina General Statutes Chapter 28A – Administration of Decedents Estates The office provides the required forms and explains the procedural steps.
Jury Duty in Randolph County
If you receive a summons, check the appropriate jury line before reporting: (336) 328-3006 for civil sessions or (336) 328-3008 for criminal sessions.3North Carolina Judicial Branch. Randolph County Jury Service The recorded message will tell you whether your group needs to appear.
Excuses are granted only for compelling personal hardship. You may also be disqualified or exempt if you:
- Are not a U.S. citizen or not a Randolph County resident
- Are 72 years of age or older
- Have a physical or mental disability that prevents service
- Have served as a juror within the past two years or as a grand juror within the past six years
- Are a convicted felon whose rights have not been restored
- Are on active military assignment
- Are a full-time student at an out-of-state college
Requests for excuse or deferral based on age, disability, or student status must be submitted with a signed statement.10North Carolina Judicial Branch. Request for Jury Service Excuse or Deferral Form When you report, use the juror lot on the right side of the courthouse.
What to Have Ready Before You Call
Staff can pull up records quickly if you come prepared. Before dialing (336) 328-3000, gather the full legal names of all parties and the case number. If your question involves a specific hearing or judgment, have that date in front of you. A case number gets you further than a long explanation of the underlying dispute.
One boundary to know: the staff cannot give legal advice. They can confirm deadlines, explain how to submit a filing, and tell you which forms you need, but they cannot recommend whether to file a motion or how to argue your case. If you need guidance on strategy, you will need to speak with an attorney; the conversation with the clerk stays procedural.