The main switchboard-style contact for Salt Lake City government is the Mayor’s Office at 801-535-7704, but most Salt Lake City phone numbers go directly to the department you need rather than through a central operator. The directory below is grouped by what you’re trying to do, so you can jump to the right line without working through a menu. For any life-threatening emergency, call 911.
Emergencies, Police, and Fire
Call 911 for active crimes, fires, medical crises, and carbon monoxide alarm activations. Dispatchers route police, fire, and medical responders from that single number.1Salt Lake City Fire Department. Contact Us
When you need police but the situation isn’t urgent, call non-emergency dispatch at 801-799-3000. That line is for property-crime reports, noise complaints, and past incidents that don’t need an immediate response. Some reports can also be filed on the police department’s website when there’s no suspect information and no injuries.2Salt Lake City Police Department. Contact Us – SLCPD
The Salt Lake City Fire Department’s non-emergency line is 801-799-3473, for questions about fire prevention, safety codes, station tours, and permits for hazardous activities.3Salt Lake City Fire Department. Salt Lake City Fire Department
Public Utilities: Billing vs. Emergency
Public Utilities runs two separate lines, and the difference matters. Billing questions, account changes, and general customer service go to 801-483-6900. Water main breaks, sewer backups, and storm drain blockages go to the emergency line at 801-483-6700, which routes faster to field crews.4Salt Lake City. Public Utilities Don’t use the customer service number when water is actively flooding your street.
Reporting Neighborhood Problems
Public Services takes reports for a wide range of neighborhood issues at 801-535-7116.5Salt Lake City. Report an Issue and Request Service You can also submit and track requests through the mySLC app, which works for anyone who lives, works, or visits the city.6Salt Lake City. mySLC The app is especially useful for graffiti, illegal dumping, and broken streetlights, where a photo helps the crew find the spot.
For missed trash or recycling pickups, extra compost containers, new bin requests, or illegal dumping, call 801-535-6999.7Salt Lake City. Waste and Recycling Potholes, sidewalk damage, and other roadway issues go to Streets at 801-535-2345.8Salt Lake City. Streets Services – MyStreet
City Hall: Mayor, Council, and HR
The Mayor’s Office at 801-535-7704 is the starting point for questions about city-wide policy, community outreach, and executive initiatives.9Salt Lake City. Mayor’s Office For upcoming ordinances, public hearing schedules, and how to participate in city governance, call the City Council at 801-535-7600.10Salt Lake City. City Directory A-Z
Human Resources answers at 801-535-7900 for general questions, 801-535-7929 for Spanish-speaking callers, and 801-535-7733 for recruitment.11SLC.gov. Contact Us – Human Resources Most city offices run Monday through Friday during regular business hours and close for federal and state holidays, so call ahead before visiting City Hall.
Business Licensing and Building Permits
Starting or renewing a business requires a license through Business Licensing at 801-535-6644.12SLC.gov. Contact Business Licensing
Building and construction permits use several lines depending on what you need:
- Permit processing: 801-535-7968
- Inspection scheduling: 801-535-6000
- Building code questions: 801-535-7155
- Planning and zoning: 801-535-7700
- Refund requests: 801-535-6629
Call planning and zoning at 801-535-7700 before starting a home addition or commercial project to check whether your plans comply with local zoning.13Salt Lake City. Building Permit Applications
For housing programs, neighborhood development, and the city’s affordable housing resources, the Department of Community and Neighborhoods answers at 801-535-6230.14Salt Lake City. Community and Neighborhoods
Salt Lake City Justice Court
The Justice Court clerk’s office handles traffic tickets, criminal matters, and small claims at 801-535-6300. Phone hours are 8:30 a.m. to noon and 1:00 p.m. to 4:00 p.m. on weekdays. Jury questions go to a separate line at 801-535-6430 during the same window.15Salt Lake City. Contact Us – Justice Court
Have your citation number, case number, or driver’s license number ready. Staff use those identifiers to pull records, confirm fine amounts, and check hearing dates. The same information lets you pay online through the court’s payment portal.16Salt Lake City. Court Online Payment If you need a court interpreter, request one when you call the clerk; interpreters are provided at no charge for scheduled proceedings.17Salt Lake City. Traffic
Airport, Transit, and Library
Salt Lake City International Airport’s general information line is 801-575-2400, open 24 hours for flight inquiries, terminal directions, and lost and found.18Salt Lake City International Airport. Information Assistance Airport parking citations are handled by the hearing office at 801-535-6116, and ground transportation registration goes to 801-908-7204 or 801-908-7205.19Salt Lake City International Airport. Contact Information – Ground Transportation
Utah Transit Authority runs buses, TRAX light rail, and FrontRunner commuter rail across the metro area. Route information, fares, and lost items are at 801-743-3882.20Utah Transit Authority. Contact Us
The Salt Lake City Public Library’s Main Library at 210 East 400 South is reachable at 801-524-8200. Hours are Monday through Thursday 10 a.m. to 8 p.m., and Friday through Saturday 10 a.m. to 6 p.m.21The City Library. Locations and Hours
County Services Often Mistaken for City
Two common requests go to Salt Lake County, not the city. Animal control is handled by Salt Lake County Animal Services, with 24-hour dispatch at 801-840-4000 for injured strays, aggressive animals, and routine complaints, and administrative questions at 385-468-7387 during business hours.22Salt Lake County. Animal Services
Marriage licenses and civil ceremonies go through the Salt Lake County Clerk’s Office at 385-468-7300, Monday through Friday 8:00 a.m. to 5:00 p.m. Ceremonies themselves are booked through the county’s online appointment system. The license is $50, with an additional $50 if the county performs the wedding.23Salt Lake County. Marriage – Clerk