The main phone number for the City of Scottsdale is 480-312-3111, which reaches City Hall at 3939 N. Drinkwater Blvd., Scottsdale, AZ 85251. A live operator answers Monday through Friday, 8 a.m. to 5 p.m., and can transfer you to any city department. After hours, an automated system takes messages for next-business-day follow-up.1City of Scottsdale. Contact Us If you already know which office you need, the direct lines below will save you a transfer.
Quick Reference Directory
- City Hall / General: 480-312-3111
- City Council: 480-312-2550
- Police (administration): 480-312-1900
- Police (non-emergency): 480-312-5000
- Fire (general): 480-312-8000
- Fire (non-emergency): 480-312-8911
- City Court: 480-312-2442
- Scottsdale Water Resources: 480-312-5650
- Utility Billing: 1-866-421-8564
- Solid Waste: 480-312-5600
- One Stop Shop (permits and zoning): 480-312-2500
- Code Enforcement: 480-312-2546
- Parks and Recreation: 480-312-1011
- Public Library: 480-312-2658
- Transportation: 480-312-7250
- Traffic Management Center: 480-312-7777
- Community Assistance: 480-312-7156
- Youth and Family Services: 480-312-7922
- Vista del Camino Community Center: 480-312-2323
- Family Advocacy Center: 480-312-6300
- Emergency: 911
City Hall, Mayor, and Council
The 480-312-3111 line reaches the Mayor’s office as well as general City Hall inquiries. To contact the City Council office directly, call 480-312-2550.2211 Arizona. a href=”https://search.211arizona.org/search/c9117933-fdb0-548a-b059-8692f04afb8e” target=”_blank” rel=”noopener”>Scottsdale (City of)
Police
For anything involving immediate danger or a crime in progress, call 911. For everything else, the Scottsdale Police Department has two lines: 480-312-1900 for administrative matters and 480-312-5000 for non-emergency reports such as minor incidents, noise complaints, and records lookups.3211 Arizona. Scottsdale Police Department Police report copies go through the department’s records unit.4City of Scottsdale. Police Records Request
Fire
General Fire Department information is at 480-312-8000. Inspection questions, burn permit inquiries, and other administrative matters that don’t involve an active hazard go to the non-emergency line at 480-312-8911.5City of Scottsdale. Scottsdale Fire Department Services Any active fire, medical emergency, or hazardous situation is a 911 call.
City Court
Scottsdale City Court sits at 3700 N. 75th St., Scottsdale, AZ 85251, and the number is 480-312-2442. The court handles traffic violations, misdemeanors, civil traffic matters, and protective orders within city jurisdiction. Call this line to check a court date or ask about a citation.6City of Scottsdale. City Court
Water, Utility Billing, and Trash
Scottsdale runs its own water utility, so which number you call depends on the issue.
- Water service, water quality, or conservation programs: Scottsdale Water Resources at 480-312-5650.7City of Scottsdale. Water
- Account balances, starting or stopping service, or a disputed charge: Utility Billing at 1-866-421-8564. Water, sewer, and solid waste all appear on the same monthly statement.8City of Scottsdale. Utilities
- Missed trash or recycling pickups, bulk item collection, or container requests: Solid Waste at 480-312-5600.9City of Scottsdale. Solid Waste
For a water main break or sewer overflow after hours, call 480-312-5650 for instructions on reaching emergency crews. Don’t wait until the next business day for flooding or sewage.
Permits, Zoning, and Code Enforcement
For building permits, zoning questions, development submittals, or plan reviews, start with the One Stop Shop at 480-312-2500. Staff there route callers to the right specialist without bouncing them between departments.10City of Scottsdale. One Stop Shop
Complaint-based issues, such as overgrown lots, unpermitted construction, or ordinance violations, go to Code Enforcement directly at 480-312-2546.11City of Scottsdale. Code Enforcement
Parks, Recreation, and Library
Parks and Recreation is at 480-312-1011 for facility reservations, sports leagues, and program registration.12City of Scottsdale. City of Scottsdale Online Services The Scottsdale Public Library’s main line is 480-312-2658; staff can direct you to the nearest branch, help with card registration, or answer questions about programs and meeting room availability.13City of Scottsdale. Scottsdale Public Library
Transportation
For road projects, bike lanes, or the Scottsdale Trolley, call the Transportation Department at 480-312-7250. Signal timing issues and real-time traffic concerns have a separate line at the Traffic Management Center: 480-312-7777.14211 Arizona. Scottsdale Transportation Department
Community and Family Services
Several programs support residents who need help with housing, family support, or crisis services:
- Community Assistance Office at 480-312-7156 for emergency financial help, utility assistance, and referrals.
- Youth and Family Services at 480-312-7922 for counseling, after-school programs, and family support.
- Vista del Camino Community Center at 480-312-2323 for senior services, food assistance, and community programs.
- Family Advocacy Center at 480-312-6300 for domestic violence resources and victim support.
Most services are open to Scottsdale residents regardless of income, though some financial assistance programs have eligibility requirements.
Online Service Requests
For non-urgent issues like a pothole report or a park maintenance request, submitting online through scottsdaleaz.gov/contact-us is usually faster than calling.1City of Scottsdale. Contact Us Keep 911 for emergencies and the department lines above for anything that needs a person on the other end.