You can apply for a U.S. passport in Hawaii at a passport acceptance facility — select U.S. post offices across the islands, three Satellite City Halls on Oahu, and two public libraries on the Big Island. If you’re traveling internationally within the next 14 days, the Honolulu Passport Agency at the Prince Jonah Kuhio Kalanianaole Federal Building takes expedited applications by appointment. Where you go depends on how soon you’re flying and whether this is a first passport, a replacement, or a renewal.
Acceptance Facilities on Oahu
Three Satellite City Halls on Oahu handle passport applications by appointment: Ala Moana (inside Ala Moana Center), Kapolei (Kapolei Hale, 1000 Uluohia St.), and Wahiawa (330 N. Cane St.). Schedule through alohaq.org before you go; walk-ins aren’t accepted.1City and County of Honolulu. Satellite City Hall Division
One payment detail trips up a lot of applicants at the Satellite City Halls: they take only checks or money orders. No credit cards, no debit cards, no cash. Bring two separate payments — one check or money order payable to “U.S. Department of State” for the application fee, and a second payable to “City and County of Honolulu” for the $35 acceptance fee.1City and County of Honolulu. Satellite City Hall Division
A number of U.S. Post Office branches on Oahu also act as acceptance facilities. Post offices generally take credit cards, checks, and money orders for the facility fee, but hours, appointment rules, and availability differ by branch.
Acceptance Facilities on the Neighbor Islands
On the Big Island, the Keaau Public and School Library and the Kealakekua Public Library both provide passport services by appointment.2Hawaii State Public Library System. Passports Post office locations across Hawaii, Maui, and Kauai round out the options.
Because facility lists change and appointment windows fill up, confirm your location through the State Department’s acceptance facility search at travel.state.gov before you drive out. The search lets you filter by zip code and shows which locations take walk-ins versus appointments.
The Honolulu Passport Agency for Urgent Travel
If you’re flying internationally within 14 calendar days, or you need a foreign visa within 28 calendar days, you can book an appointment at the Honolulu Passport Agency. It’s at 300 Ala Moana Blvd., Suite I-330, Honolulu, HI 96850, inside the Prince Jonah Kuhio Kalanianaole Federal Building.3U.S. Department of State. Apply at the Honolulu Passport Agency
To get in, bring printed proof of your international travel (an itinerary or flight confirmation), printed confirmation of your appointment, the completed application with all supporting documents, one passport photo, and payment for both the application fee and the $60 expedite fee. The agency accepts credit cards, debit cards, and contactless payment options like Apple Pay. Entering the federal building requires REAL ID-compliant identification.3U.S. Department of State. Apply at the Honolulu Passport Agency
For appointments involving a child under 16, both parents or guardians and the child must appear together.3U.S. Department of State. Apply at the Honolulu Passport Agency
Life-or-Death Emergencies
A separate track exists if an immediate family member outside the United States has died, is dying, or has a life-threatening injury or illness. “Immediate family” means a parent, child, spouse, sibling, or grandparent. Aunts, uncles, and cousins don’t qualify. You’ll need documentation of the emergency, such as a death certificate, a statement from a mortuary, or a hospital letter on letterhead signed by a doctor, plus proof of international travel within the next two weeks.4U.S. Department of State. Get a Passport if You Have a Life-or-Death Emergency
Try the online appointment system first. If nothing is open, call 1-877-487-2778 on weekdays between 8:00 a.m. and 8:00 p.m. Eastern Time. Outside those hours, on weekends, and on federal holidays, call 202-647-4000.4U.S. Department of State. Get a Passport if You Have a Life-or-Death Emergency
What to Bring to Your Appointment
Everyone applying in person uses Form DS-11. Print it single-sided at full size, and leave the signature line blank until the acceptance agent tells you to sign. Signing early can invalidate the form.5U.S. Department of State. DS-11 Application for a U.S. Passport
Bring all of the following. Missing one item means rescheduling.
- Proof of U.S. citizenship: an original or certified birth certificate, a previous undamaged U.S. passport, a Consular Report of Birth Abroad, or a Certificate of Naturalization.
- Valid government-issued photo ID (driver’s license or state ID), plus a photocopy of the front and back.
- One 2×2 inch color passport photo taken within the last six months on a plain white or off-white background.6U.S. Department of State. U.S. Passport Photos
- Completed Form DS-11, unsigned.
- Two separate payments: one for the State Department application fee, one for the $35 acceptance fee.
Get the photo done before you arrive. Some facilities offer the service and some don’t, and shopping for a photo on appointment day eats into your window.
Fees You’ll Pay at the Counter
- Passport book: $130 application fee
- Passport card: $30 application fee
- Both book and card: $160 application fee
- Child’s passport book (under 16): $100 application fee
- Child’s passport card: $15 application fee
- Acceptance fee: $35 at the facility (not charged for mail or online renewals)
- Expedited processing: $60
- 1-to-3-day delivery: $22.05
A first-time adult passport book runs $165 once you add the acceptance fee.7U.S. Department of State. Passport Fees Make the application-fee check or money order payable to “U.S. Department of State.” The $35 facility fee goes to whoever runs the location; at the Honolulu Satellite City Halls, that’s the City and County of Honolulu, and it must be a check or money order.1City and County of Honolulu. Satellite City Hall Division
Who Must Apply in Person
You have to go to an acceptance facility, rather than renewing by mail or online, if any of these describe you:
- You’ve never had a U.S. passport.
- You’re under 16. A parent or legal guardian must come with you.
- Your most recent passport was issued before you turned 16.
- Your passport expired more than 15 years ago.
- Your passport was lost, stolen, or significantly damaged.
The in-person requirement exists so the acceptance agent can verify your identity, administer the oath, and witness your signature.8U.S. Department of State. Apply for Your Adult Passport
Children under 16 can never renew; each new passport is a fresh in-person application with Form DS-11, and the book is valid for five years rather than ten.9USAGov. Get a Passport for a Minor Under 18 If a passport was lost or stolen, report it first using Form DS-64 online, by phone (1-877-487-2778), or by mail; online reports cancel the passport within one business day, and once canceled it can’t be used even if you find it later.10U.S. Department of State. Report Your Passport Lost or Stolen Then apply in person for the replacement.
When You Don’t Need to Visit a Facility
If your current passport was issued when you were 16 or older, is within 15 years of its issue date, is undamaged, and has never been reported lost or stolen, you can renew without visiting an acceptance facility.11U.S. Department of State. Renew Your Passport by Mail Online renewal through opr.travel.state.gov is open to applicants at least 25 years old with a 10-year passport expiring within the next year or expired less than five years ago, who aren’t changing their name and aren’t traveling internationally for at least six weeks.12U.S. Department of State. Renew Your Passport Online Everyone else who qualifies for renewal mails Form DS-82 via USPS Priority Mail or Priority Mail Express — private carriers like UPS and FedEx can’t deliver to the P.O. Boxes the State Department uses.